Austin Ford Chrysler - Service Center

I called the owner, Scott Swelland, and asked him about getting new Michelin’s for my 2012 Edge. The price quoted was good for the Premier LTX tires, so I asked him to order the tires, The Service Depart getting new Michelin’s for my 2012 Edge. The price quoted was good for the Premier LTX tires, so I asked him to order the tires, The Service Department got me in to install the tires the day after they received them, so everything was complete in just 3 days. We have always had great customer service at Austin Ford, and we enjoy how professional Jim Winters, in the Service Department is. More

Your Service Manager/Writer Jim Winter is Awesome Asset to your dealership and it’s customers. His experience and knowledge of Ford Vehicles is refreshing,It’s not about the sale, it’s about addressing the to your dealership and it’s customers. His experience and knowledge of Ford Vehicles is refreshing,It’s not about the sale, it’s about addressing the issue with your vehicle. More

The service department at Austin Ford is great! I totally trust their advice and the work done. I was in for an oil change, and they told me I needed tires. They showed me what was wrong, and helped me to pi trust their advice and the work done. I was in for an oil change, and they told me I needed tires. They showed me what was wrong, and helped me to pick out the best tires for my car. More

The service and parts people were great. The phone and In person service was on point and so far the work looks like it was done right. person service was on point and so far the work looks like it was done right. More

I had some transmission problems with my F-150 but Ford and the dealership took care of me! Austin Ford's service department has been fantastic. and the dealership took care of me! Austin Ford's service department has been fantastic. More

Jim always gets me in right away! I typically am last minute on needing service work, and it is never a problem! Everyone in the service department is always friendly! minute on needing service work, and it is never a problem! Everyone in the service department is always friendly! More

Service Usual great service,service manager,Jim,Is very pleasant and service oriented even though I didn't lease my current vehicle from this dealership becau Usual great service,service manager,Jim,Is very pleasant and service oriented even though I didn't lease my current vehicle from this dealership because they didn't locate a vehicle I wanted but I found at Apple Valley Ford in Apple Valley,Mn More

Austin automotive service shop is top notch got my work truck diagnosed and repaired same day so I had little downtime great communication with what the problem was and how to fix it truck diagnosed and repaired same day so I had little downtime great communication with what the problem was and how to fix it More

Added performance parts to '19 Mustang GT PP2 Great service adding my Vorslhag performance parts. I can't wait to sign up for a Brainerd International Raceway drivers school session. I am lookin Great service adding my Vorslhag performance parts. I can't wait to sign up for a Brainerd International Raceway drivers school session. I am looking forward to setting the camber to -3.5 degrees and getting better tire wear out of my Michelin Pilot Sport Cup 2 tires. Special thanks to Jim for telling me about the buy three tires and get one free. I didn't get the mechanics name but I sure would like to thank him. He was patient and did a great job. More

My appointment was for warranty work. The service was prompt. The staff was congenital. Extra words are not needed but I will continue to write to make you happy. prompt. The staff was congenital. Extra words are not needed but I will continue to write to make you happy. More