Auto Buying Service

⭐ 1-Star Review — Buyer Beware Misrepresentation, Repairs, and Significant Out-of-Pocket Costs I had an extremely stressful experience purchasing a Mercedes-Benz G-Wagon from Auto Buying Service. Repairs, and Significant Out-of-Pocket Costs I had an extremely stressful experience purchasing a Mercedes-Benz G-Wagon from Auto Buying Service. Prior to purchasing, I clearly and repeatedly stated that I did not want a used vehicle with major mechanical issues. I was assured multiple times that the vehicle was well maintained, previously owned by someone who “took great care of it,” and that it only needed routine service and new tires. Within days of purchase, I took the vehicle to Mercedes-Benz of Alexandria for Service B. Their inspection revealed multiple serious mechanical issues, including a leaking rear main seal with a repair estimate of over $8,000, along with additional issues bringing the total estimated repairs to over $15,000. Although the vehicle was sold as-is, this is not buyer’s remorse — it is misrepresentation of the vehicle’s condition at the time of sale. After significant back-and-forth, the dealership agreed to cover the rear main seal repair. However, I was still required to pay $2,000 out of pocket for that repair, on top of numerous serious mechanical issues such as: • Rear main seal failure • Tie rod replacement • Steering damper issues • Rear shark fin replacement • Brakes and rotors • Alignment • Additional mechanical concerns that should not surface so soon after purchase This entire process was exhausting and emotionally draining. Communication was delayed, defensive, and lacked transparency. At no point was there proactive accountability or full disclosure prior to the sale. Buying a vehicle at this price point should come with honesty and clear communication. Unfortunately, that was not my experience. I strongly recommend that potential buyers obtain an independent inspection BEFORE purchase and not rely solely on verbal assurances. This purchase turned into a financial and emotional nightmare, and I do not recommend this dealership. More

★☆☆☆☆ WARNING: THIS DEALERSHIP WILL LIE TO YOUR FACE AND STEAL YOUR MONEY – STAY FAR AWAY Auto Buying Service is nothing short of a fraud operation dressed up as a car dealership. They knowingly and deli STEAL YOUR MONEY – STAY FAR AWAY Auto Buying Service is nothing short of a fraud operation dressed up as a car dealership. They knowingly and deliberately scammed me out of thousands of dollars by adding products to my loan that I explicitly rejected multiple times. Before signing any paperwork, I told both the General Sales Manager and Finance Manager – not once, not twice, but three separate times – that I did NOT want any extended warranty or GAP insurance. They assured me everything was clean, showed me paperwork with no mention of those products, and I trusted them. That was a huge mistake. A few months later, I reviewed my loan statement and discovered they had slipped in both an extended warranty and GAP coverage into my financing without my knowledge or consent. That is deceptive, unethical, and borderline criminal. When I went back to confront them, they made me wait 30 minutes only to tell me to “call the Finance Manager.” I called three separate times — every time I was told he “wasn’t available.” I emailed their accounting department three times — not a single response. This is clearly how they operate: ignore the customer, stonewall, and hope the problem goes away. To make it even worse, they also tacked on a $100 “car wash” charge without ever disclosing it. The wash itself was pathetic — the car was still dirty and clearly rushed. It wouldn’t even be worth $10. Let me be crystal clear: ✅ They lied to my face. ✅ They manipulated the paperwork. ✅ They added unauthorized charges for the sake of commission. ✅ They disappeared the moment I found out. This is not a misunderstanding. It’s calculated deception, and if they did it to me, they’ll do it to others. If you value your time, money, or peace of mind, STAY FAR AWAY from Auto Buying Service. This was the worst car-buying experience of my life, and I regret ever setting foot into that dealership. More

Bought a used car for our 17 year old daughter that had a fresh inspection. What a FREAKING NIGHTMARE. They illegally passed the car state inspection. 1/32 brakes on rear with bad rotors, axle, struts, and C fresh inspection. What a FREAKING NIGHTMARE. They illegally passed the car state inspection. 1/32 brakes on rear with bad rotors, axle, struts, and CV boots all in bad shape, brake fluid line had air, alignment wayyyyy out, emergency brake completely out of tension, coolant HAD THE WRONG FLUID, transmission fluid low, front tire BELOW INSPECTION GUIDELINES. This all while we drove the car home. Completely unsafe and a danger. These people refused to send us our license plate and we had to literally call them and tell them off for them to actually do their job. Go to Google; and look at the last few months of reviews, ALL THE SAME problem from many MANY people. A big group of us are filing with states attorney and police department today for fraud and illegally passing inspection. Y’all just wait. More

Excellent service got me approved with $0 Down onmy new mercedes in 35 mins i left with new car mercedes in 35 mins i left with new car More

Dosen't follow through with fully refundable deposit and will not call or email u back!! Non-proffessional!! will not call or email u back!! Non-proffessional!! More

I recently purchased a vehicle and it has been one of the best experiences I've had lately, I felt very good during the whole process, all my questions were answered, I recommend it 100%. best experiences I've had lately, I felt very good during the whole process, all my questions were answered, I recommend it 100%. More

I was impressed by the wide variety of cars at Auto Buying Services. Their pricing was competitive, and they worked with me to find something within my budget. I left with a beautiful Chevrolet Malibu Buying Services. Their pricing was competitive, and they worked with me to find something within my budget. I left with a beautiful Chevrolet Malibu that exceeded all my expectations. Five stars! More

Excellent service they took good care of my family and i, they let us know that our tags would take a little longer since we purchased and registered in Texas and we were in VA, and we understand we are out they let us know that our tags would take a little longer since we purchased and registered in Texas and we were in VA, and we understand we are out of state and appreciate the transparency More

Couldn't have had a better experience. Mason was incredibly helpful, knowledgeable, and made the entire process seamless. The staff was friendly and professional, and I truly felt valued a Mason was incredibly helpful, knowledgeable, and made the entire process seamless. The staff was friendly and professional, and I truly felt valued as a customer. Highly recommend ABS and Mason for exceptional service! More

I purchase a car in sept from these guys car will not pass maryland safety inspection so they said i can get VA tags if not i will be sues this company bad bad car dealer will never buy anything from thi pass maryland safety inspection so they said i can get VA tags if not i will be sues this company bad bad car dealer will never buy anything from this car dealer do not buy a car from auto buying service period. TERRIBLE!!! AUTO BUYING SERVICE More