Auto Class Direct

Count me among the list of dissatisfied customers. I should have known that purchasing a car "as is" is not a good decision. On the plus side, they replaced the driver's seat which was broken, but it t should have known that purchasing a car "as is" is not a good decision. On the plus side, they replaced the driver's seat which was broken, but it took two visits and several days where I had to rent a car to get home since I live too far away. I have had the car for just under two months and found that the radiator had a leak and needed replacement, costing just under $1,000. The mechanic said the car had NO COOLANT, just plain water and that a radiator sealant had been used to try to stop the leak. If the dealership truly cared, it would stand behind their cars. I'm also disappointed with CarFax since my car was featured on their website. I understand they cannot test all the vehicles, but assumed the dealers they recommended were ethical. All CarFax said was that I should have had the car inspected pre-purchase, though I don't know a mechanic where I could have had that done. Lesson learned - don't do business with Auto Class Direct. More

Auto class dealer made the situation right from my earlier review. I left a satisfied customer and Chad and team made me happy. I felt liked they cared earlier review. I left a satisfied customer and Chad and team made me happy. I felt liked they cared More

Try honesty and follow through Ryan. If you say you will call me 20 min when I am serious about buying please do that. Why would I have to call back? If you said submit an offer and then you will give me call me 20 min when I am serious about buying please do that. Why would I have to call back? If you said submit an offer and then you will give me your best number after talking to the owner, please do that Why should I have to call back? If you say you will submit my offer at 10 am and I hear nothing and call you at 12:30 and you still haven’t discussed please tell me the offer is unacceptable. Why would you lie and avoid over and over. I then call you and you tell me what the list price is? Insulted. We discussed all that after I drove the car. Then 30 seconds after we talk you say the car is sold. No apology. No explanation. It is places like this that make ones skin crawl when thinking about buying a car. FYI I was willing to pay full price for the vehicle but I wanted to test your bottom. I am sure you could care less however. Stay away folks. There are dealers with integrity elsewhere. More

Great Experience! The Auto Class Direct family has raised my expectations of the car buying experience! They are all so friendly and helpful! This is the second car I’v The Auto Class Direct family has raised my expectations of the car buying experience! They are all so friendly and helpful! This is the second car I’ve got from them, and I’m so happy with how they’ve treated me! I’ve sent all my friends and family there, and I look forward to doing further business with them! Kim H. More

Buyers Beware Auto Class Direct is a very bad business! Auto Class Direct is classless and is not committed to customer service! Please, do not patronize Auto Cla Auto Class Direct is a very bad business! Auto Class Direct is classless and is not committed to customer service! Please, do not patronize Auto Class Direct!! They’re nice to get the customer in the door, but do not ask any questions of the representatives, because they haven’t a clue about any vehicle they sale! I purchased a car one day and took it back the next! The poor owner refused to pay for the repairs! The bank representatives said they do not want to be associated with a business like Auto Class Direct!! Please, if you have any type of credit patronize businesses like Sewell. You do not have to rely on Sharks to sale you a lemon! Auto Class Direct will forever sale cars in the delapidated house, because bad is going to follow them! Customers do not waste your money; you work tooo hard for it! Beware!!!! More

Anything to make a buck! EVIL This business is unethical and the employees are morons. We bought an expensive truck that the motor went out under two months. They would not fix the This business is unethical and the employees are morons. We bought an expensive truck that the motor went out under two months. They would not fix the motor or take the truck back. They would not even let us tow the truck to their auto department to look at and made us park it across the street. Then laughed and said "I'm surprised they haven't towed it yet" We talked to the Guy that owns the business across the street and he said that happens a lot and for us not to worry about it getting towed until we could get our insurance to have it towed. They were RUDE and that Micah guy was nice when making the sell and was a complete JERK when he left us in a bind. I wouldn't recommend stepping foot on this lot! Karma will come back on them, but do yourself a favor and do NOT get involved with these CROOKS!!!!! More

BUYER BEWARE!! *****BUYER BEWARE!!*****BUYER BEWARE!!*****BUYER BEWARE!!***** 1. trusted and bought a truck with 148K miles seemingly in good condition and paid *****BUYER BEWARE!!*****BUYER BEWARE!!*****BUYER BEWARE!!***** 1. trusted and bought a truck with 148K miles seemingly in good condition and paid top dollar, $6500. 2. drove it home and didn't drive it much for three weeks 3. drove the truck to Oklahoma and back to Dallas, the truck started failing and would hardly idle 4. CALLED THE DEALERSHIP 5 TIMES AND LEFT MESSAGES EACH TIME WITH NO RETURN CALL 5. the truck I purchased is a LEMON, the engine is shot and the staff at Auto Class Direct could care less about the money pit I purchased DO NOT PURCHASE A VEHICLE THROUGH THIS DEALERSHIP. Look at other reviews on other sites. The reviews on google are far from the truth. More