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Auto Gallery Chevrolet - Service Center

Commerce, GA

4.1
34 Reviews

34 Reviews of Auto Gallery Chevrolet - Service Center

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May 15, 2025

Took 6 weeks to fix my truck, 18 days to just get a diagnosis, when I call nobody ever could give an update. I finally got a call on the 18th. Guy said they had the parts and it’d be done around the 24 More

by SETHMARTINN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Tony Hooton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Southerland
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Auto Gallery Chevrolet responded

I am sorry to hear that you had a less than satisfactory experience with our service department. Please reach out to our service manager, Roger Southerland to discuss your experience at 706-335-3196 ext 119.

May 14, 2025

I have nothing but good things to say about Auto Gallery they have made me feel my business is very important to them. More

by daffcarney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eddie Watson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Wood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tony Hooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Drew Ferguson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Auto Gallery Chevrolet responded

Thank you for the great review! Please keep Auto Gallery Chevrolet in mind for all of your sales and service needs.

May 14, 2025

Friendly Service Clean Facility Didn’t Have To Wait Long For Service Kept Informed On Process More

by WOOHOO8667
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roger Southerland
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Auto Gallery Chevrolet responded

Thank you for the great review! Please keep Auto Gallery Chevrolet in mind for all of your sales and service needs.

May 13, 2025

Everyone was nice and work was done in a timely manner. That’s all i can say. More

by DENISEDOVE1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Auto Gallery Chevrolet responded

Thank you for the great review! Please keep Auto Gallery Chevrolet in mind for all of your sales and service needs.

May 12, 2025

my truck sat for 3 weeks with nothing fixed and no updates. I had to keep calling for any update More

by nadavis2004
Recommend Dealer
No
Employees Worked With
Tony was fine but my truck sat for 3 weeks and never got fixed
May 12, 2025 -

Auto Gallery Chevrolet responded

We are sorry that you had a bad experience. Our service department like most reputable service departments, is running about 2-3 weeks behind. Please reach out to our Service Manager, Roger Southerland at 706-335-3196 to discuss further.

May 12, 2025

Was told it would take up to 2 weeks by Tony. It only took 2 business days. More

by Janet.tullis
Recommend Dealer
Yes
Employees Worked With
Tony
May 13, 2025 -

Auto Gallery Chevrolet responded

Thank you for your positive review and I am glad that we were able to get you back on the road sooner than expected. Please keep Auto Gallery Chevrolet in mind for all of your sales and service needs.

May 11, 2025

Great customer service, repairs done on time , will definitely return for more maintenance on my truck More

by SHODEN253
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Hooton
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 12, 2025 -

Auto Gallery Chevrolet responded

Thank you for the great review! Please keep Auto Gallery Chevrolet in mind for all of your sales and service needs.

May 10, 2025

Not my best experience this visit. I always scheduled online but when I arrived for service for two vehicles, only one was done correctly because the service rep said I didn’t schedule More

by APRILWILKES72.AW
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Paul
May 10, 2025 -

Auto Gallery Chevrolet responded

Thank you for sharing, I am sorry to hear about your negative experience. The employee that you worked with is no longer with the company. Could you please reach out to our new service manager to discuss this less than completely satisfied experience? His name is Roger Southerland and can be reached at 706-335-3196.

May 06, 2025

I will never use this service center/ dealership again! They are very unprofessional in all aspects of their service department. I was treated horribly. More

by MINDYDOODLE1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Alex McClure
May 07, 2025 -

Auto Gallery Chevrolet responded

I am sorry that you had a bad experience with our service department. Please reach out to our service manager to discuss your matter. His name is Roger Southerland and he can be reached at 706-335-3196.

April 29, 2025

Always the best auto service around. Always friendly and responsive to all customers needs. Great job. More

by RICHARDLESTER1966
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Alex McClure
Apr 30, 2025 -

Auto Gallery Chevrolet responded

Thank you Mr. Lester for the great review! Please keep Auto Gallery Chevrolet in mind for all of your sales and service needs.