Reason for Visit: Service
I recommend this dealer: No
My Review of AutoLand Toyota:
i bought my 06 corolla there and i was happy with my experience.
since they were local, i also got my service done there. i got my 15k mile service done there when the time came. i believe the service went ok, but i cant forget how they suggested i change my transmission fluid after only so many miles (quoted at 200$). i knew normally it was changed at 30k so i declined. when i went home i checked that it was clean. since then i had my 30k done at route 22 toyota without any mention of dirty atf. so i believe they were lying and trying to rip me off.
ive also gone there two other times for warranty service. two times my radio/6cd changer has died. they put in a new one each time without a problem. but the second time they didnt call me when my cds came back and they were just sitting there some x months.
overall, when i was there for those three times, they were very disorganized. you pull into the garage and you have to look for a service adviser who is either missing or busy with something else. this is not acceptable for good customer service.
for example, i made an appointment to get the cd changer fixed, but when i talked to the adviser he couldnt find it, and even had to call the mechanic not to change the oil. since all this happened ive gone to route 22 toyota with no such complaints.
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