AutoNation Buick GMC Henderson - Service Center

I always have a great experience with the service department. The employees are knowledgeable and with their help me truck is always serviced properly. department. The employees are knowledgeable and with their help me truck is always serviced properly. More

Service has always been excellent! Service advisors are friendly and knowledgeable and take time to explain options. Very clean in waiting room and offices Service advisors are friendly and knowledgeable and take time to explain options. Very clean in waiting room and offices More

Dealer was very busy day of my appointment. With only two service advisors they were able to process everything efficiently. Big thanks to Jon Valiao, excellent customer service! With only two service advisors they were able to process everything efficiently. Big thanks to Jon Valiao, excellent customer service! More

This is the worst dealership I've ever taken a vehicle to. They are horrible about keeping you informed. They had my truck for a month and nothing was done. I left several messages and crickets. After a m to. They are horrible about keeping you informed. They had my truck for a month and nothing was done. I left several messages and crickets. After a month I got a message that they still hadn't looked at the truck and the technician would hopefully look at it that day. I said forget it I'm picking up my truck today. Unbelievable! More

Always excellent service at GMC Henderson. The service advisors are always very friendly and knowledgeable. The service advisors are always very friendly and knowledgeable. More

Service writer Ronald did a great job. He got my oil change, tire rotations, and two recalls done in timely manner. Will definitely come back for all my service needs thank you He got my oil change, tire rotations, and two recalls done in timely manner. Will definitely come back for all my service needs thank you More

TERRIBLE customer and automotive service! I was charged $900 to replace the front brake pads and rotors on my 2017 Buick Enclave at Buick Autonation Henderson. When I picked up my vehicle the I was charged $900 to replace the front brake pads and rotors on my 2017 Buick Enclave at Buick Autonation Henderson. When I picked up my vehicle the brake pedal went all the way to the floor. They took the vehicle back into the service department and it came back out with the same problem. Service manager James test drove the vehicle and then told me there was nothing wrong with the brakes. I asked why did the brake pedal go all the way down to the floor. He stated that when you have the brake pads changed sometimes the pedal feels different. Rather than finding out what problem was causing the brake pedal to be so low, he just walked away. Stay away from Buick Autonation Henderson because they provide the worst customer and automotive service for the highest prices! I wish I could give them zero stars! More

Service went above and beyond what was happening. Broke down at the dam towed to Auto Nation GMC/Buick Jason and the service mgr went to work and got us back on the road. We are from MO and just visi Broke down at the dam towed to Auto Nation GMC/Buick Jason and the service mgr went to work and got us back on the road. We are from MO and just visiting. Thank you for a good experience with a GMC dealership ! More

I had an appointment and was seen right away by the Juanita. I waited for my car which was getting service for brakes new windshield wipers and the air conditioner. fluids were checked. My car drives r Juanita. I waited for my car which was getting service for brakes new windshield wipers and the air conditioner. fluids were checked. My car drives really nice really good way better than it did prior to me going to the dealership. I truly noticed the difference the mechanic that worked on my vehicle. Please let her know that it is much his work is much appreciated and I can’t tell the difference while driving my vehicle More

Great service got me out in reasonable time serviceman was a big help showed me things that were wrong but did not pressure me to buy at all was a big help showed me things that were wrong but did not pressure me to buy at all More