AutoNation Buick GMC Henderson - Service Center
Henderson, NV
412 Reviews of AutoNation Buick GMC Henderson - Service Center
Fast quote and work done as promised. Always a good experience Only issue I had was trying to schedule an appointment. Had to stop by dealership and schedule in person. Always a good experience Only issue I had was trying to schedule an appointment. Had to stop by dealership and schedule in person. More
Denise in service always does a fantastic job. She is respectful and responsive. I needed a new key fob, as the one I had quit unlocking the doors. She helped me get in to see her in a timely fash She is respectful and responsive. I needed a new key fob, as the one I had quit unlocking the doors. She helped me get in to see her in a timely fashion, and got the new one made quickly. Definitely excellent customer service. More
Professional, courteous, and good customer service. Always straight forward. I have been coming here for the past 2 years and have always had a pleasant experience. Always straight forward. I have been coming here for the past 2 years and have always had a pleasant experience. More
Easy to drop off vehicle for service. Waiting room was clean and spacious. Denise explained my maintenance needs in a clear way. Very professional and great customer service! Waiting room was clean and spacious. Denise explained my maintenance needs in a clear way. Very professional and great customer service! More
My last appointment at Auto Nation with my service rep Kenny, was great. He was very friendly and very helpful. I had a few questions he explained very thoroughly and was also able to take the time and Kenny, was great. He was very friendly and very helpful. I had a few questions he explained very thoroughly and was also able to take the time and help with an app connection for my vehicle. Ask for Kenny… he loves his job More
What a pleasant experience. I moved here in April and have received mail from AutoNation with coupons, so when I needed and oil change I called them. I then received an email I moved here in April and have received mail from AutoNation with coupons, so when I needed and oil change I called them. I then received an email confirming my appointment and was told Denise was my contact person. Denise was friendly, professional and very efficient. The Buick GMC in Henderson is impressive. Denise met with me and explained which coupon was the best for me to use. She then walked me to a large waiting area complete with refreshments and TV. (And...the cleanest bathrooms I have seen.) The service department texted me a photo of the underneath of my car to assure me everything was clean, with no leaks. After they changed the oil and lubed my car they made a record of condition which would have alerted me if anything else was required. Then they washed and hand wiped my car. When they were finished, Denise texted me and said I could return to her office to pick up my keys. She explained the paper work and was also my cashier. I did not have to go wait in line somewhere else. How easy . Being new to the area, I cannot tell you how much I appreciated the consideration of AutoNation reaching out to me to advise me of their service. I feel now I have someone I can trust to service my car. A great experience. More
2hr wait for oil change, battery check, and car inspection - acceptable wait time for services provided. The staff was friendly, courteous, and professional! inspection - acceptable wait time for services provided. The staff was friendly, courteous, and professional! More