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AutoNation Buick GMC West Sahara - Service Center

Las Vegas, NV

4.3
351 Reviews

351 Reviews of AutoNation Buick GMC West Sahara - Service Center

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May 09, 2025

I had a flat tire and from out of town. Took my car in and they ordered the tire. Because we were here for a wedding and wouldn’t Be able to pick up the car until the next day, they said n More

by rallf85537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Neves
May 12, 2025 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 08, 2025

Denis Neves is awesome and the service department is very thorough and professional! I highly recommend them! More

by Jeff Carlson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Neves
May 12, 2025 -

AutoNation Buick GMC West Sahara responded

Hi Jeff, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 23, 2025

Citlaltic communicated well, the manager also was able to get me an uber to the rental facility on a Saturday. Went out of their way to help me out. More

by JF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Citlaltic
Apr 28, 2025 -

AutoNation Buick GMC West Sahara responded

Hello, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

April 15, 2025

Brought my GMC Acadia in for some required service. Everything started out well when I dropped my vehicle off. I Had to leave it overnight and that is when everything went south. My service advisor was More

by That Guy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Damian
Apr 16, 2025 -

AutoNation Buick GMC West Sahara responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (702) 605-5808 to discuss what we can do to help.

March 31, 2025

I am very impressed with the staff and service at Buick on Sahara in Las Vegas. Denis Neves was assigned as my service advisor and has consistently been reliable, informative and above n beyond. More

by falab
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Denis Neves
Apr 01, 2025 -

AutoNation Buick GMC West Sahara responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Buick GMC West Sahara. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 19, 2025

This review is for the service department. I took my car in, under extended warrant, because it would hesitate when accelerating and then the check engine light came on. They sent me photos of More

by Nucky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John
Feb 20, 2025 -

AutoNation Buick GMC West Sahara responded

Hi Nucky, thank you for leaving this detailed feedback about your experience with our dealership. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5808 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

January 09, 2025

Hate to be the guy to leave a public review but I am desperate on my lack of options so... Treat you great when you're giving them money, significant room for improvement when something goes wrong... More

by satkin
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
John Wong, Brian Strawn
Jan 13, 2025 -

AutoNation Buick GMC West Sahara responded

Hi, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com

Jan 13, 2025 -

satkin responded

Sent.

Jan 16, 2025 -

satkin responded

Is someone going to respond to it? Nothing since Monday.

January 01, 2025

The Good: Office service Team was good,meet and exceeded expectations The BAD: SERVICE Technician left a mess. Oil was on top of oil fill engine cover. Excess oil drip down engine to frame and then on More

by Bumi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Office service starts with a C but is hard to pronounce
October 06, 2024

Brian and Allen are amazing to tending to my issues with my vehicle. Great customer service. More

by fresquez101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Allen and Brian
Oct 12, 2024 -

AutoNation Buick GMC West Sahara responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Buick GMC West Sahara. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2024

Service Advisor should check to make sure car was completed before turning over the car to customers. My air tires was really low & luckily I checked the air pressure before leaving. Also I told the More

by nlomoyen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Citialic Resendiz
Sep 10, 2024 -

AutoNation Buick GMC West Sahara responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (702) 605-5808 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

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