AutoNation Cadillac Corpus Christi - Service Center

I’m really disappointed in the Cadillac dealer in Corpus Christi. My car is new and under warranty. It was making a weird noise so I called to get it in. I was told that I would have to drop it off and it t Christi. My car is new and under warranty. It was making a weird noise so I called to get it in. I was told that I would have to drop it off and it takes 4-5 days for a diagnostic. I said that’s fine I’ll take a loaner car. They said they don’t do that I have to rent my own car!!! I told them my car is new and under a full warranty so why would I have to rent a car. So I rented a car, $450! I go to pick my car up when it’s ready. The drivers floor mat was black from workers shoes and be carpet is now stained black!!!! The service guy then tells me it was some kind of fluid that I needed and it could take 3-4 times to get the levels corrected!!! I said so I just need to call and they will know what’s wrong then? He said no!! I need to bring it in and get a diagnosis like I did the first time!!! So every time I need to bring my car in I have to rent a car!!! Before we moved to corpus, we looked at what car Dealers were here so I could get good service! I’m so annoyed with Cadillac that I told my husband I want to sell my car and get Mercedes or Tesla cuz they have wayyy better service!!! More

It was a great visit. the employees were nice to me. coffee was greatand service was fast. the employees were nice to me. coffee was greatand service was fast. More

Omg! I was having issues with my radio so I make an appt and the lady who answered was so rude. So I take a whole day off to make this appt and I get here I was having issues with my radio so I make an appt and the lady who answered was so rude. So I take a whole day off to make this appt and I get here and Justin tells me I have to leave my car for 10 days! I wasn't informed on that. I have no help in my life for rides nor can I afford a rental. This vehicle is my only way of transportation. More

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Easy to schedule an appointment and staff is very courteous. Anna was awesome getting my car worked on and the technician was off and he still worked on my car!!!! courteous. Anna was awesome getting my car worked on and the technician was off and he still worked on my car!!!! More

Was very satisfied with their car service. The service workers were very courteous, professional , prompt, and dedicated to helping customers. The service workers were very courteous, professional , prompt, and dedicated to helping customers. More

Anna was great! Fast and friendly service done on time. Kept in contact from start to finish. Fast and friendly service done on time. Kept in contact from start to finish. More

David Flores was very helpful, even took the time to review past service receipts I provided that were not performed at AutoNation Chevrolet to provide guidance for future services that would be needed. review past service receipts I provided that were not performed at AutoNation Chevrolet to provide guidance for future services that would be needed. More

Quick. Appointment on time, in and out and in a mannerly time. Will go back again when oil needs to be changed. Appointment on time, in and out and in a mannerly time. Will go back again when oil needs to be changed. More

The service rider was excellent in customer service and keeping me informed about my car keeping me informed about my car More