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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.1
219 Reviews

219 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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September 19, 2022

Very disappointed by the service I received at this visit. Considering we are long term customer. More

by Dkemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t remmber
Report | Print
Sep 26, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to leave us feedback. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (561) 291-6025. We hope to hear from you.

September 10, 2022

Excellent, Prompt, Service with minimal wait time, professional, courteous. Returned vehicle clean. Responsive to concerns More

by shaynagittel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
dont remember
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Sep 14, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. Drive safe, and we'll see you on the road.

September 01, 2022

Fixed a recall and changed oil ,rotated tires and flushed cooling system in the time they told me they would. The vehicle was cleaned before it was returned to us. Everyone was pleasant and friendly. Thank y More

by mike
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Janer
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Sep 06, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Mike, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 28, 2022

The service department is professionally run given great service and advice. My service manager Steve is Courteous and professional. More

by Oscarbreeding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve
Report | Print
Aug 31, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2022

The service is excellent & the service managers are very honest. We took our car in to be checked for brakes& we’re told to wait for the next car checkup. More

by flintone11
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Castro
Report | Print
Aug 28, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 16, 2022

Great service and very professional, been going there for years. Since 1997, have always been greeted by a great staff. More

by disco8617
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Abe
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Aug 19, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 15, 2022

Profesional, aficiant, quick, nice clean waiting room. helpful. lovely staff I've loved my cadilac very much More

by Janice
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
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Aug 19, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Janice, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 12, 2022

Mark is great. Very helpful. I will never take another vehicle there to paint though.. More

by Chris
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark, Brad
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Aug 17, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi Chris! We're so happy Mark was able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!

Aug 17, 2022 -

Chris responded

If you guys could fix my wife’s passenger window, that would be great! One of your techs put the runningboards up and now the window won’t go down : (

July 21, 2022

Keilynn did a great job communicating and giving updates on the status of my car. When I returned to pick it up, it was washed and ready! More

by pattir
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keilynn
Report | Print
Jul 25, 2022 -

AutoNation Cadillac West Palm Beach responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 08, 2022

This dealership has been delightful in regards to any of the services we have required. More

by judy.8iron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark
Report | Print
Jul 11, 2022 -

AutoNation Cadillac West Palm Beach responded

Hi, we appreciate you taking the time to leave us a response. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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