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AutoNation Cadillac West Palm Beach - Service Center

West Palm Beach, FL

4.1
219 Reviews

219 Reviews of AutoNation Cadillac West Palm Beach - Service Center

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December 22, 2021

I have had my vehicles serviced at this dealership for over 20 years and they have always been reliable and efficient More

by Fldarbyshire
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad
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November 25, 2021

Excellent sales and delivery of your new Caddy.Brad in Excellent sales and delivery of your new Caddy. Brad in service is excellent. A professional and gentleman. Service is excellent More

by lou.damelio
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad in service is excellent, Rudy Lavelanet
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Dec 02, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Thank you so much for being one of our valued guests and we look forward to your next visit!

November 18, 2021

On the ball, answered the phone promptly,was attentive to my questions, took care of my request More

by chrtighe
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
w Jackson
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Nov 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

My service rep was very helpful. She pointed out things that shoul be done and she kept me informed of the progress. More

by Btprolow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Female service rep, Roland Matos
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Nov 21, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Cadillac West Palm Beach. Thank you, and have a fantastic day!

November 14, 2021

Unfortunately I brought the car in for blowing warm air. Need to bring it in again as it wasn’t fixed correctly. More

by Marriannemom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service staff
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Nov 17, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please reach out to us at (561) 291-6025 when you can so we can address this situation directly. Thank you and have a great day.

November 08, 2021

auto nation , once again provided in a professional manner what I had to have done in a time ly manner - have always received the best service from auto nation ! More

by phillipcausey1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Vivian Parkes
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Nov 09, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 05, 2021

Very happy with service completed. Service advisor treated me with courteous concern. All my concerns were resolved. More

by jnhydar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James kolber
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Nov 08, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 04, 2021

Too many phone calls goes on answered. When I picked up my vehicle it was not washed, the floor mat paper was in the back seat. My seat had dirty finger prints … More

by Dev735
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Keilynn Barizone
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Nov 07, 2021 -

AutoNation Cadillac West Palm Beach responded

Hello, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow up.

November 01, 2021

Ever thing went well. It took a bit longer then I expected but turned out fine. More

by eveyfus2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don’t remember his name
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Nov 04, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 27, 2021

Everything was ok car was supposed to get washed but wasn’t just vacuumed. Waiting for a part More

by Maraclet
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven
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Oct 29, 2021 -

AutoNation Cadillac West Palm Beach responded

Hi Maraclet, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

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