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AutoNation Chevrolet Arrowhead - Service Center
Peoria, AZ
657 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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657 Reviews of AutoNation Chevrolet Arrowhead - Service Center
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February 28, 2022
My appointment was first thing in the morning for an oil change & multi point inspection. My rep stated it'll take about an hour or an hour & half; however, it took about 2 hours & half. At about the 2 hour change & multi point inspection. My rep stated it'll take about an hour or an hour & half; however, it took about 2 hours & half. At about the 2 hour mark had to ask my rep why it was taking longer then told, she said they got backed up? When they finally brought my car, the oil change setting in my dashboard was not restarted. The new sticker with next oil change info was not changed. And I'm the pretty sure they did not do the multipoint inspection appropriately as it stated my horn work but it did not. When I asked the rep about this info, they told me they can check the horn but I'd have to stay all day. As if. I gave them the option to come back another day which they were okay with. After coming back a second appointment, I've decided not to ever come back to this dealership even though this is where I originally purchased my car. It feels like they're not doing their job, and when they do its forced and done wrong. More
by HelloBoss
Employees Worked With
Krista
February 28, 2022
My service advisor and the service manager are Awesome! Both went above and beyond delivering service! I would highly recommend this dealer for service, both of my husbands pickups were bought here as well Both went above and beyond delivering service! I would highly recommend this dealer for service, both of my husbands pickups were bought here as well. More
by Jdelahaut
Employees Worked With
Mike and Krista in service
February 25, 2022
They did a great job repairing my truck. Because of the parts shortage it ended up taking several weeks, so they were kind enough to rented me a car. I didn't realize how much I missed my Because of the parts shortage it ended up taking several weeks, so they were kind enough to rented me a car. I didn't realize how much I missed my truck till I got it back. More
by pdheller69
Employees Worked With
Greg Geiser
February 22, 2022
Service was great love that I can take my car on the weekend to get an oil change and it’s not crazy busy definitely will be bringing my car again! weekend to get an oil change and it’s not crazy busy definitely will be bringing my car again! More
by Claudialozano9102
Employees Worked With
Michael Kane
February 22, 2022
John, my service advisor was great. Even with service backups he was able to get my car diagnosed and fixed same day. He was very communicative and nice to speak with. Even with service backups he was able to get my car diagnosed and fixed same day. He was very communicative and nice to speak with. More
by dtraylor085
Employees Worked With
John
February 21, 2022
Danny took care of my problem with the 2500HD Silverado truck. He also took care of a recall issue with block heater. Truck was washed. Great customer service and staff. Warranty took care of all work done truck. He also took care of a recall issue with block heater. Truck was washed. Great customer service and staff. Warranty took care of all work done More
by marc
Employees Worked With
Danny
