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AutoNation Chevrolet Arrowhead - Service Center

Peoria, AZ

4.4
657 Reviews

657 Reviews of AutoNation Chevrolet Arrowhead - Service Center

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August 31, 2023

It's hard to get in touch with service person from main phone number. Transfer always goes to voicemail. More

by susanremax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rosa Nicastro
Report | Print
Sep 05, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, it means so much to us that you chose our dealership! We appreciate your recommendation of AutoNation Honda Dulles and we hope to be of service again in the future.

August 29, 2023

I appreciated my Service Advisor taking care of my truck and me even though i was an hour late for my appointment. He was prompt and courteous. had my truck serviced within the hour. Thank you More

by jgreene
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Forgot Service Advisors name.
Report | Print
Sep 03, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we're happy you found our staff to be so supportive during your experience here at Autonation Chevrolet Arrowhead. Your wonderful feedback and rating mean a lot to us. If you ever need help, just give us a call. Happy motoring!

August 29, 2023

Great dealership and wonderful customer service. I am so pleased with everyone and everything. I trust the folks and my car with them. They are honest and explain everything and give you the cost More

by catmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel
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Sep 03, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, it means so much to us that you chose our dealership! We are pleased to hear you had such a positive experience with us, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 28, 2023

We have purchased 7 vehicles from them and have had great service thru out the last 13 years More

by firechief
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger, Saul, and some that are no longer there
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Sep 03, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 28, 2023

another solid experience. Dean was knowledgeable and helpful. vehicle delivered on when expected on time. More

by bdanser
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dean Simpson
Report | Print
Sep 03, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 25, 2023

I'm very pleased with the vehicle that I purchased from your dealership and the salesperson who sold me the vehicle his name is Richard More

by diggs.hardy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard was my salesperson and Rosa was my service person when I brought my vehicle in for the oil change both was very professional
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Aug 25, 2023 -

diggs.hardy responded

Rosa the Castro was very professional courteous and has a great attitude I love working around people like her so you guys picked a good one

Aug 25, 2023 -

diggs.hardy responded

I was very pleased with your service writer that checked me in for oil change in my vehicle and her name was Rosa ni Castro

August 25, 2023

$1400 was my final bill. .$900 for labor-$500 in parts. Basic oil change/transmission flush/ tighten loose airbag wire More

by den316165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Aaron pewnew
Report | Print
Aug 30, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, we appreciate you taking the time to respond. The staff at Autonation Chevrolet Arrowhead take our reviews very seriously. If you'd like, please contact our General Manager at (623) 428-8851. We'd appreciate the chance to make your experience a positive one.

Aug 31, 2023 -

den316165 responded

Not only that my vehicle has an oil leak that’s running down my driveway. I tried calling yesterday to talk with Aaron but, no answer. I need my vehicle back in the shop to fix this problem. Don’t know if it’s from the transmission work I received or from the oil change but, this vehicle never ever had a leak since I owned it.

August 24, 2023

The service from Daniel and his team is excellent. Very helpful, informative and detailed. Can't think of anything they could have done better. More

by Tom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Schultz
Report | Print
Aug 30, 2023 -

AutoNation Chevrolet Arrowhead responded

Hello, thank you for your kind words and this wonderful review! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 20, 2023

Roger was the best service advisor that I have had! Great customer service throughout the process! More

by samaniego77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roger
Report | Print
Aug 27, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you for the review!

August 18, 2023

So, i got an appointment with Michael Kane for 15 aug and he take care of me! More

by adi_scheau
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael kane
Report | Print
Aug 25, 2023 -

AutoNation Chevrolet Arrowhead responded

Hi, thank you for taking the time to leave us feedback. We have shared your experience with our management team for review and follow-up.

Aug 25, 2023 -

adi_scheau responded

So, i went back to the dealersheep and Michael Kane take care of me. All good now.

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