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AutoNation Chevrolet Cadillac West Amarillo

Amarillo, TX

4.7
626 Reviews

7300 I-40 West

Amarillo, TX

79106

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Showing 626 reviews

June 14, 2024

Very good service department quick and to the point. Parts ordered and replaced in one day More

by Doug Hall
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Jun 15, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Doug, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

June 14, 2024

Friendly atmosphere. They went above snd beyond to help me get s better rate on my truck. More

by bigj3030
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryan
Jun 15, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, your comments keep us motivated and working hard for all our guests! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 13, 2024

Make sure they do what they say they are going to before you leave the lot or else they’ll go back on it and feed you xxxxxxxx More

by Deandralaray
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Chasen McIntosh
Jun 14, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd like, please contact our General Manager at (806) 340-7656. We'd appreciate the chance to make your experience a positive one.

June 13, 2024

AutoNation has the best customer service. They keep good communication thru every process., from purchase thru services. More

by kendamax
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nathan
Jun 14, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 12, 2024

Experience was great except for the amount of time it took from test drive and completion. 4 hours is just too long to complete the process. It would be nice to streamline the process better. Having more More

by dana_stanfield
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Rogan, credit manager
Jun 13, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

June 11, 2024

Took me car in for an oil change, they completely screwed up. When I get on the highway now, my steering wheel shakes, pretty sad for a dealership More

by tisha_d1119
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not sure
Jun 12, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

Jun 12, 2024 -

tisha_d1119 responded

No thanks, they have screwed me since I bought the car.

June 07, 2024

Oil was changed and problems were corrected in a timely manner. The service department personal ( Ann Smith) was courteous and polite. She listened to me and understood my needs. More

by rbrunton1957
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ann Smith
Jun 08, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, it is great to read such wonderful comments about your recent experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 05, 2024

Problems with oil changes. They do not put in the right oil and filter requested. Do not always fill it completely full of oil. These same problems happen over and over so we a More

by arlene.dearing
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Unknown
Jun 07, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (806) 318-0057 to discuss what we can do to help.

Jun 07, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi, we are deeply disappointed by your experience at Autonation Cadillac West Amarillo. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (806) 340-7656 to discuss what we can do to help.

May 31, 2024

Coby and the staff and service department At Westgate Chevy in Amarillo are very professional . Prompt and explain what you need to know about the services your vehicle Needs . More

by barry.vernon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
COBY
Jun 02, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hi Barry, we're happy you found our staff to be so supportive during your experience here at Autonation Cadillac West Amarillo. Drive safe, and we'll see you on the road.

May 30, 2024

Very friendly and Helpful. They took the time to explain most of the feature in the Silverado ZR2 even though it was information overload for me. lol More

by Sancho44
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Aaron and Mark
May 31, 2024 -

AutoNation Chevrolet Cadillac West Amarillo responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

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