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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
469 Reviews

469 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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February 21, 2022

Bought a 2007 Corvette and was given a spare key, locked my keys in the car and the spare key given to me by the dealership when I purchased the car did not fit the car "Mike" the manager kept telling me he More

by bernshausen75
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Mike the manager
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February 21, 2022

Service was quick and easy! They told me what the issue was and how to avoid it. More

by Bert Galan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amirata
Report | Print
Feb 24, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Drive safe, and we'll see you on the road.

February 19, 2022

Very helpful and want to give me there best informative information to help me with what I needed to be done to my vehicle. More

by Albert
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jack
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Feb 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello Albert, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 18, 2022

The dealership is top notch. The people are friendly moreover knowledgeable, prompt and courteous. The craftsmanship of the mechanics has never let me down. Been going there for More

by trjones
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
Report | Print
Feb 20, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you so much for your positive comments about AutoNation Chevrolet Gulf Freeway! We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2022

Great service, very fast and attentive, employees were really helpful, my go to location for service More

by rogeliocarrasco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernardo
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Feb 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, thank you for your positive review. We're happy to have been of service to you. If you need more help, our team is available to talk -- safe travels!

February 18, 2022

Service staff very informative and friendly. It appears that there is low turnover as I see familiar faces each visit More

by Ptp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wii
Report | Print
Feb 21, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hello, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk -- safe travels!

February 17, 2022

Repairs were estimated to take 2-3 weeks but took more than 8 weeks due to supply chain issues and technicians out with Covid. The day after the car was picked up, the engine failure light went on so the More

by lsomerville
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sylvia
Report | Print
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we take your feedback very seriously and thank you for bringing this to our attention, Lsomerville. Safety is of the utmost importance to us. When you can, please send your contact information and a copy of this review to our corporate team at Customer.Relations@AutoNation.com. Thank you.

Feb 18, 2022 -

lsomerville responded

Why would it be my responsibility to forward this, when you can communicate it directly to your corporate team? I'm confused...

February 17, 2022

Every time I go i get great service. They are always so quick and timely with my vehicle maintenance. More

by crystali26
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernardo
Report | Print
February 17, 2022

Great customer service and quick to respond to any questions I had in regards to my vehicle! More

by Jas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Brinson
Report | Print
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Jas, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 16, 2022

I was very pleased with the Collision Center work, their communication, and friendliness. That is why I prefer to do business with them. More

by Karenautrey
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Beverly
Report | Print
Feb 18, 2022 -

AutoNation Chevrolet Gulf Freeway responded

Hi Karenautrey, we are pleased to hear you had such a positive experience with us. If you have any further questions, please give us a call. We're always happy to help!

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