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AutoNation Chevrolet Gulf Freeway - Service Center

Houston, TX

4.6
469 Reviews

469 Reviews of AutoNation Chevrolet Gulf Freeway - Service Center

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August 26, 2023

I came in on an air bag recall and left with my air bag light on More

by kennethgatlin580
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mauser Bastankhah
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Aug 30, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we regret your experience with us here, but are glad you brought this to our attention. Please call our General Manager at (281) 305-8940 for ways we can work towards resolving these issues. We look forward to hearing from you soon.

August 24, 2023

Very disappointed with the service department worst dealership i have taken my gm vehicle too will not returned here for any service. They have the worst customer service and will not answer the phone. More

by Leo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Bernardo
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Aug 29, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, Thank you very much for sharing these comments, If you would be willing to give us another chance in the future, please reach out to our General Manager at (281) 305-8940. We would appreciate the chance to turn your experience around.

August 10, 2023

We have been doing business with Autonation Chevrolet for over 10 years. We love the personal relationship we have with our Service Department Rep Andres Crane. William Lopez in service was nice and inform More

by martinrob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andres Crane; William Lopez
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Aug 14, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hello, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 03, 2023

Everyone was polite. Building was nice and clean organized. Service was great and quick If I had to go back I would. More

by Tiffany Nelams
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Aug 07, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Tiffany, it is great to read such wonderful comments about your recent experience with us! Feel free to stop by if you ever need any more help.

July 31, 2023

I have been doing business with dealership for 30 years. Alway quality service from service. More

by randyboeding
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Dekohary
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Aug 04, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 31, 2023

Bernardo at the service department was very helpful, and had my car’s service done quick and efficiently. More

by Abdul. A
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bernardo, Tobias.
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Aug 04, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi Abdul, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 29, 2023

La atención es muy buena me dieron todas las sugerencias y me respondieron las dudas More

by Jima6817
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Omar Delgado
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Aug 03, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hola, gracias por su informe positivo. Estamos felices de haber sido de servicio para usted. Siempre nos esforzamos por brindar un servicio al cliente agradable y excelente. Gracias de nuevo por la reseña!

July 29, 2023

Service advisors are always friendly and knowledgeable. The waiting area is always clean and comfortable while waiting for the service on my car is completed. More

by michael_weber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nauder Bastankhah
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Aug 03, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

July 28, 2023

I have bought our families last 3 cars there and have always had a wonderful experience. The service department side is always welcoming and keep you informed of the status of your car. More

by Ilovechevy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
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Aug 01, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Chevrolet Gulf Freeway. If there is anything more we can do for you, please don’t hesitate to reach out. Come back and see us any time! Take care!

July 21, 2023

Fast and courteous , kept me up to date on the progress of my problem and told me exactly when it would be finished More

by Rogcin79
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
Report | Print
Jul 24, 2023 -

AutoNation Chevrolet Gulf Freeway responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

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