
AutoNation Chevrolet Waco
Waco, TX
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 580 reviews
Scheduled service on truck I purchased here two years ago. Love the truck-buying experience excellent. Confirmed app't 3 time through text/email. Showed up 7am the 26th and WAITED, along with half a doze ago. Love the truck-buying experience excellent. Confirmed app't 3 time through text/email. Showed up 7am the 26th and WAITED, along with half a dozen customers. Turns out a holiday-they didn't work. (service dept at Allan Samuels Dodge booming at 9am). Mistakes, we all make however there was NO excuse for NO response from the AI chat, unable to leave message, no backup-horrible. Two days later I trade-in my used truck for a $90K plus new truck. Sorry for the Auto Nation salesman working with me, I had planned on a Chev. AVOID the SERVICE DEPT-unprofessional, unreliable, unresponsive. More
2 sales and 1 manager assured me the 4k EV credit would apply. After 6 hours, I'm driving home with no car because, you guessed it, they couldn't apply the credit. But they did send me home with lies of apply. After 6 hours, I'm driving home with no car because, you guessed it, they couldn't apply the credit. But they did send me home with lies of holding the car and delivering it after they got the system to work. I called them ~5 times over 3 weeks and they just repeat the same lies. No effort on their end to reach out to me. I thought they could be trusted since it's an "Autonation 1price". Give these people a chance and they'll screw you over with a smile on their face. More
excellent customer service, from start to finish the purchase process was smooth and flawless. I would highly recommend this dealership to anyone looking for a new vehicle purchase process was smooth and flawless. I would highly recommend this dealership to anyone looking for a new vehicle More
Excellent Customer Service experience. Service Expert, Rodney, was very helpful and informative. The service technicians resolved the issues with my truck with excellence. Service Expert, Rodney, was very helpful and informative. The service technicians resolved the issues with my truck with excellence. More