AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
Houston, TX
366 Reviews of AutoNation Chrysler Dodge Jeep Ram Houston - Service Center
They worked me into the schedule quicker than other local Jeep dealers, but they weren’t able to secure a loaner/rental as promised. When I picked up the car, one of the issues hadn’t been addressed. I was a Jeep dealers, but they weren’t able to secure a loaner/rental as promised. When I picked up the car, one of the issues hadn’t been addressed. I was able to quickly show the advisor, and she said she would re-open the ticket and schedule me to come back when they had a loaner available. The next week, I called to follow up. I was told I’d hear back within 24 hours. That was one week ago, and I’ve yet to hear anything. Overall, their level of service and follow-through leaves something to be desired. More
Always kind. I didn't know that appointments are needed now. Kevin (if my memory serves me) helped get me an appointment the same day. As always, I received court I didn't know that appointments are needed now. Kevin (if my memory serves me) helped get me an appointment the same day. As always, I received courteous service. The service was completed timely and thoroughly. More
Always kind and courteous. Greeted at the driveway every time I come. Juan is my service guy, and he is attentive and goes out of his way to make sure I get the best service. Greeted at the driveway every time I come. Juan is my service guy, and he is attentive and goes out of his way to make sure I get the best service. More
Melissa processed me in and had me out the door within the promised hour window. My truck was properly services and returned clean and ready to go! the promised hour window. My truck was properly services and returned clean and ready to go! More