AutoNation Chrysler Dodge Jeep Ram North Fort Worth - Service Center

Service was good from salesmen but the service techs need improvement. The sales people communicated well but the service techs did not rotate my tires correctly improvement. The sales people communicated well but the service techs did not rotate my tires correctly More

Don was great. I’ve had bad experiences at dealership service areas before but Don really did make me feel welcome and appreciated. I’ve had bad experiences at dealership service areas before but Don really did make me feel welcome and appreciated. More

The waiting rooms were clean, The coffee was good The staff we talked to were friendly and professional. staff we talked to were friendly and professional. More

Great service. Service representative addressed all my concerns. Oil change and brake fluid flush were completed in a timely manner. I have used service department Service representative addressed all my concerns. Oil change and brake fluid flush were completed in a timely manner. I have used service department since we purchased the vehicle in 2020 and have been happy with the service each time. More

Don fuguson was real good. got my vehicle in real quick and fixed quick. and real freindly got my vehicle in real quick and fixed quick. and real freindly More

Great service department! Every time I need something Dana is all over it. Well done Every time I need something Dana is all over it. Well done More

Very positive experience AGAIN! Took our Ram in for an oil change/tire rotation and everything was handled well. Our service adviser did an excellent job as did our tech.. I hig Took our Ram in for an oil change/tire rotation and everything was handled well. Our service adviser did an excellent job as did our tech.. I highly recommend this dealership. More

I arrived ahead of my appointment time and they were still able to get me in and out quickly. Service advisor was friendly and great to work with! still able to get me in and out quickly. Service advisor was friendly and great to work with! More

The service at ANFW is non existent ,had appointment for Tuesday 5/30/2023 at 9am, by 4:15 that day I had not heard from ANFW, so I contacted them & was informed that it took between 24-48 hours for a diagn Tuesday 5/30/2023 at 9am, by 4:15 that day I had not heard from ANFW, so I contacted them & was informed that it took between 24-48 hours for a diagnoses.( this is verifiable, I still have the text message from ANFW ) On Thursday 6/1/2023 I was informed that the tech assigned to my truck was out for the day, and would be diagnosed on Friday 6/2/2023. on Saturday 6/3/2023 i called to check the status of my truck & was informed that my service adviser AND the tech were both out for the day, and that my truck had not even been looked at, as you can guess, I was P*$$ed off to the 100th degree!! I told the service adviser to cancel the repair request and that I would be there in a couple of hours to pick up my truck. This level of customer service is TOTALLY UNACEPTABLE !!!!!!!! PLEASE!!!!!!!!!!!!!!!! save yourself some headaches & stay as far away from ANFW as possible, you'll thank me later!!!!!!!!!! As soon as I got home I started praying that they would PLEASE send me one of those TAKE OUR SERVEY & TELL US HOW WE DID ON YOUR LAST VISIT TO ANFW :-)) More

My service advisor Joseph was amazing! The service department is top notch. They always take excellent car of my Jeep. The service department is top notch. They always take excellent car of my Jeep. More