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AutoNation Collision Center Austin - Service Center

Austin, TX

4.5
34 Reviews

34 Reviews of AutoNation Collision Center Austin - Service Center

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May 19, 2025

They damaged my cavas cargo cover and passed it off because I was in a hurry to get back to Virginia I walked it when I got there and it was fine until it went into the car wash More

by autowayhonda63
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Ceaser MARTINEZ
May 15, 2025

Super great job to Cesar! He was always communicative, transparent, and kind. My car came back with no issues. More

by cassilaneclinton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar
May 13, 2025

Nice dealership. Would recommend to others. Everyone was very polite and courteous. The service was impeccable. Keep up the good work. Bringing customer service back More

by cbsscales
Recommend Dealer
Yes
Employees Worked With
Worked with Charles Reed and Amanda
April 28, 2025

Everything worked out smooth. I have worked with AutoNation Collision twice and both times have been great! Billy made sure I was informed every step of the way. They worked well More

by Sam
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy
April 28, 2025

The “office” staff that I had direct communication with was awesome. No complaints with him. He was knowledge with how insurance work so there weren’t going to be delays and he was great with communication More

by mgriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Billy
March 13, 2025

Jason was my estimator Was great, always informative, very propersonal and did a great job working with me and the insurance company kudos to him The work on the car was excellent. And I was done I had More

by mcb1015
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason
January 22, 2025

Since my friends’ family owned body shop was sold, AutoNation Collision Center - Austin is my sole go to based on recommendation from our insurance provider. The customer service is exemplary; the qua More

by phillip.plyler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, the ladies in the office…
December 18, 2024

Jay kept me in the loop and updated throughout the entire process. I hope to never get into another accident again, but if I do, I know exactly where to go and who to ask for. 10 out of 10. I will def recomm More

by Andrew Rodriguez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jay Alves
November 22, 2024

Jerry was very knowledgeable and did a great job. He kept inform about my car. More

by mygnacio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry
October 30, 2024

Billy and Charles are great and I wish I could give then an eleven. They were very supportive and attentive. More

by pookaron
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles and Billy
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