AutoNation Collision Center Las Vegas - Service Center

I wouldn’t recommend them and here is why. When I dropped my vehicle off and filled out the paperwork with my contact info I was assured I’d be contacted weekly on updates about my vehicle. Th When I dropped my vehicle off and filled out the paperwork with my contact info I was assured I’d be contacted weekly on updates about my vehicle. That wasn’t a reality. When I called in to check on my vehicle I was told that they tried to call me but they had a different number for me. How? I gave you my contact info. Secondly, my vehicle was kept for about a month. When I got it back, they didn’t complete the job. So, they had to FedEx a piece of the rear bumper to me so I can fix it. Overall, I was disappointed in their services and wouldn’t recommend them to any one. What makes it worse is I was told they had a USAA rep on site to see my vehicle through the process. No one from USAA called me to tell me the status of my vehicle. I felt they kept my car for an extra week because it sat, repaired and all, for a week. I was told it was because of paperwork. They still could have called me . At least I have it back. More

Andrew was incredibly helpful. I felt supported and understood everything. Maria was awesome as well! I felt supported and understood everything. Maria was awesome as well! More

Andrew was great. Informative and fast. Nissan as of now has been the best service I’ve had with any car. Informative and fast. Nissan as of now has been the best service I’ve had with any car. More

Service, attentio to detail and finish product I can't tell Here are unbiased facts considering I just went through a month of Las Vegas AutoNation Collision Center xxxx. Let's start with the people. 4 + weeks Here are unbiased facts considering I just went through a month of Las Vegas AutoNation Collision Center xxxx. Let's start with the people. 4 + weeks my truck was in that shop should not have taken that long. So when I started calling my contact at AutoNation Las Vegas and sending messages and text asking for progress and when I can expect my truck to be finished, went unanswered. So I went to AutoNation in person. My representative was not available so I left a message that he did not return. Two days later same thing. No response. There was a time issue that they entirely disregarded. There now exists a quality of workmanship issue that can't be described in words. This is a 2017 Chevy Silverado 3500 Dually Crew Cab and long bed. Barely a year old. The paint job that AutoNation in Vegas did left about 15 to 20 drips from the top of the wall of the truck bed down to the floor of the truck bed. You can pass a magazine through the spaces between the side walls and the tail hitch. Other runs all over the vehicle that were tried to buff out unsuccessfully and then clear-coated. Damage that they didn't even notice to think about repairing. The vehicle has no true straight to it now. They only painted half of the bed although they had to repair and straighten the entire bed. And then I bring it back to Houston where I live and give them an opportunity to get it right, and how did they respond ? not returning my phone call! Under no circumstances would I use Las Vegas AutoNation Collision their representative assigned to me was absent never did really talk to him except on delivery. And the manager without getting into real detail about the conversation I can assure you can be shrunk with Preparation H. Feel free to contact me on this issue because I stand on ground that is granite while they sink in the crap that they did for me. They should be grateful that I can't post these pics. Obscene Avoid AutoNationCollision Las Vega at all cost. More