AutoNation Ford Amherst - Service Center

Mary was great in getting my car in and serviced especially on a Saturday afternoon especially on a Saturday afternoon More

10/10 experience, my advisor Kaitlyn was very helpful by answering questions and keeping me up to date throughout my appointment answering questions and keeping me up to date throughout my appointment More

I had great service and Shawn was very helpful and he did a fantastic job. Keep up the good work Susan Stephens a fantastic job. Keep up the good work Susan Stephens More

Great service! Wait times and the service times were the same as told to me. So impressed that we scheduled service for our other vehicle before leaving. Wait times and the service times were the same as told to me. So impressed that we scheduled service for our other vehicle before leaving. More

Shawn is superior in the service dept. Knowledgeable , he keeps you informed of cost, and what’s going on. I’ve visited him multiple times and his performance is always great. Knowledgeable , he keeps you informed of cost, and what’s going on. I’ve visited him multiple times and his performance is always great. More

Kaitlin is always providing me Top Of The Line Service every time in my experience with AutoNation. every time in my experience with AutoNation. More

Thank you Mary! For putting an air in my tires last week you were very kind For putting an air in my tires last week you were very kind More

My car had engine problems, I got in quickly they ran diagnostics on the car and discovered quite a few problems. They dealt with the extended warranty, gave me a new fully loaded ecosport with 10 miles diagnostics on the car and discovered quite a few problems. They dealt with the extended warranty, gave me a new fully loaded ecosport with 10 miles on it to drive and fixed the car when the parts came in. Gotta love that supply chain. More

We have always had great service at AutoNation Ford in Amherst, This time we were in for an oil change, working with Jessica Mathis, Assistant Service Manager. She is very professional and an excellent pe Amherst, This time we were in for an oil change, working with Jessica Mathis, Assistant Service Manager. She is very professional and an excellent person to work with. I was in and out in 40 minutes. Every time I go to AutoNation, the service department, and customer service personnel are always very friendly. Also when they were done with my car, they washed it. Excellent! More

Jessica gave exceptional customer service. She was very clear with what kind of mechanical work needed to be performed on my car She was very clear with what kind of mechanical work needed to be performed on my car More