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AutoNation Ford Amherst - Service Center

Amherst, OH

4.7
374 Reviews

374 Reviews of AutoNation Ford Amherst - Service Center

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December 05, 2023

Very friendly and helpful! They always go out of their way to help. Highly recommend. More

by forbes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Van Antwerp
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Dec 08, 2023 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

Very cordial and on time. Answered all of my questions very well. Work was completed in a very reasonable time. More

by Piermand
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Banard
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Dec 02, 2023 -

AutoNation Ford Amherst responded

Hi Piermand, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 30, 2023

The service team was very helpful to me since this is the first time I've taken a car on to get fixed. Kaitlin specifically helped me with any issues I was having and overall made my experience very smooth a More

by Arianna
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin
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Dec 02, 2023 -

AutoNation Ford Amherst responded

Hi Arianna, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Never a long wait and very friendly and professional in all areas. Trust them totally! Will always take our vehicles to them More

by sueden06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Dec 02, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 28, 2023

Everything taken care of that needed to be done without a major issue at this time More

by Mgs10806
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
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Dec 02, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 22, 2023

Great customer service! Will continue to get my vehicle service! Again 👀 ng new cars and trucks More

by attkisson327
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Wells
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Nov 23, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 13, 2023

Very fast customer service. Got back to me with in time limit they told and even washed my truck after the service was done! More

by Szgonzales101
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mary, Stark
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Nov 16, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 07, 2023

Friendly service writer, service done on vehicle done in a timely matter,after service car wash appreciated. More

by r.cogar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, micky
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Nov 10, 2023 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 28, 2023

When I got my car back it making a noise so have to take it back. My car was dirty from them going in and out of it so I have to scrub it to get it clean. It was not like that when they got it. Want the mon More

by Jerry and Loretta Ward
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Frank, and whoever put motor and interior in car. Not sure
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October 21, 2023

We were very pleased with our first service appt on our new Maverick truck. It was prompt, and went very well! The staff and e-mail reminders were important and we are loving our truck! We purchased mainte More

by Babs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah, girls in service dept
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Oct 24, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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