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AutoNation Ford Amherst - Service Center

Amherst, OH

4.7
374 Reviews

374 Reviews of AutoNation Ford Amherst - Service Center

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February 28, 2022

I have been a customer for many years, and will continue to purchase my vehicles from Amherst Auto Nation. Always friendly, never pushy, service after the purchase is top notch. More

by Cindy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Wells, James Ponczocha
Mar 01, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 28, 2022

My oil change was done as I waited in the service lounge. The work was performed in a timely manner. I was given some expert advice on my cars maintenance. I was very pleased with the entire experience. More

by bdillon
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't remember.
Mar 03, 2022 -

AutoNation Ford Amherst responded

Hi. We are pleased to hear you had such a positive experience with us! If you ever need help, just give us a call. Happy motoring!

February 25, 2022

Have never had a bad experience with them! From the process of finding a suitable vehicle for me to going in for services. The employees across the board are all very friendly and helpful! More

by christinewright
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Feb 28, 2022 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

February 20, 2022

Shawn in the service department is very kind and listens well. My car always looks great when finished thanks to the washing guy!! More

by J.koba
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn V
Feb 22, 2022 -

AutoNation Ford Amherst responded

Hi, we are very happy to have provided you with such a positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 18, 2022

Great service experience…Shawn kept me appraised during the entire process. My truck was ready when he said it would be. More

by asp235
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
Feb 22, 2022 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 17, 2022

I bought my car from here, and I've been bringing it here for 10 years. I trust that they know me and my vehicle. I never feel pushed to get a service that I don't need, only the ones that I do. More

by Corri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Feb 19, 2022 -

AutoNation Ford Amherst responded

Hi Corri, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you have any further questions, please give us a call. We're always happy to help! Take care!

February 17, 2022

I don’t want to write a response. This requirement to rate the facility is not needed. More

by None
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn
Feb 18, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 14, 2022

For oil change. It was easy and quick. Like that l they wash my car when done. Also like that I had points to use. Very satisfied More

by vdang1229
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry didn’t get his name but he was helpful
Feb 15, 2022 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 11, 2022

Rod and his staff were professional, friendly, and service was excellent! I won't go anywhere else. More

by jjart1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rod, Shawn, front desk ladies
Feb 15, 2022 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

February 10, 2022

Body work done on a damaged vehicle. Great communication. Excellent, friendly service. Staff accommodated all of my questions and concerns. More

by brusjppw13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Skovran
Feb 14, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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