Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Amherst - Service Center

Amherst, OH

4.7
374 Reviews

374 Reviews of AutoNation Ford Amherst - Service Center

Sort by
January 07, 2022

Polite and very punctual. Showed concern and showed patience with my questions. Thank you much. More

by Miriamfleming48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hi, we appreciate you taking the time to leave us a response! Thank you so much for being one of our valued guests and we look forward to your next visit!

January 05, 2022

Well organized helpful they took care of my recall in a fast and professional way More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 05, 2022

No communication ,kept car too long,no transportation for three days was not offered a loaner More

by allenjk1415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Advisor
Report | Print
Jan 15, 2022 -

AutoNation Ford Amherst responded

Hello, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (440) 296-3021 so we can work towards a resolution. We look forward to hearing from you. Take care!

December 24, 2021

Best car dealership in lorain County.......I have been dealing with Mullinax for years one sales person particularly Dearian Beckwith i have purchased at lest 9 vehicles from him and just recently a used More

by jazzydog714
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Darian Beckwith (top dog) , Sydney Thorp
Report | Print
December 19, 2021

The staff explains repairs where I am able to understand and make a decision on the repair. More

by Nate
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp, Service Advisor, 5 stars
Report | Print
December 13, 2021

Very friendly and helpful! The Service person kept me updated as to the repair process and my service costs! More

by RLC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 15, 2021 -

AutoNation Ford Amherst responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

December 09, 2021

My car has always been serviced here and I trust them to know what it needs and to keep it running reliably. Helpful and friendly people. More

by adphillips2017
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 13, 2021 -

AutoNation Ford Amherst responded

Hi, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

December 02, 2021

Very nice employees. Just wish I didn't have to remind them of an issue I needed taken care of after I picked up the vehicle. Now I have to bring it back and spend another hour or so. More

by Dewayne_neal
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 06, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Drive safe, and we'll see you on the road.

November 24, 2021

Worth the drive to get best service. Shaun service writer keeps us informed at all time. More

by W.bowles
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shaun
Report | Print
Dec 03, 2021 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 20, 2021

Will always go to Auto Nation. Ed is the best! He always keeps us updated. More

by jscurrier071
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Nov 24, 2021 -

AutoNation Ford Amherst responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

1
...
34
35
36
...
38