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AutoNation Ford Amherst - Service Center

Amherst, OH

4.7
374 Reviews

374 Reviews of AutoNation Ford Amherst - Service Center

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October 19, 2023

i was in an accident and autonations did a good job on all of the repairs More

by dm
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed Skovran
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Oct 21, 2023 -

AutoNation Ford Amherst responded

Hi, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 17, 2023

I am overjoyed after picking up my car. The work was top notch and I was amazed on how nice my car looked! The entire experience was wonderful, I even met the man who was going to be wor More

by gizmo61151
Sales Price Transparency
Service Price Transparency
Purchase Time
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sorry I didnt write their names down all I remember is Ed who did the final transaction
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Oct 17, 2023 -

gizmo61151 responded

Thanks again!

October 13, 2023

Fixed hard to find noise in Explorer ST. Did so in 1 hour. I am very happy with their staff and service. More

by joe
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin Dawes
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Oct 15, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 12, 2023

fixed airbag spring in steering column, waited about an hour for fix, maybe 40 minutes for visit 2 days prior when part was ordered after diagnosis of problem More

by stevenjshor2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Senior Advisor, Jessica Mathis, ? Tech was 6530
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Oct 14, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 06, 2023

Making a service appointment was easy and the service was great, oil change and tire rotation.Service rep Jessica was friendly and helpful. More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, Shawn
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Oct 10, 2023 -

AutoNation Ford Amherst responded

Hi David, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

September 29, 2023

Appointment time is always honored when I take my car in. Shawn’s estimate on the time it will take for my car to be ready is spot on! More

by Postalpaddy68
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
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Oct 01, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. If you need more help, our team is available to talk -- safe travels!

September 24, 2023

Kaitlin and Joe friendly. Joe, the mechanic, explained the problem and steps to be done. More

by Tracey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin, Joe
Report | Print
Sep 26, 2023 -

AutoNation Ford Amherst responded

Hello Tracey, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 18, 2023

Did a great job on painting and replacing my hood from a recall from Ford. More

by DobieMom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim
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Sep 20, 2023 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 14, 2023

They do a great job and always let you know what they find. And kind More

by skinner8088
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember
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Sep 18, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 14, 2023

Dealership understood my problem. Couldn’t address it because of the hour. They resolved the problem the next day at no charge to me. They also provided me transportation to and from More

by Joseph
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica, asst. Service manager
Report | Print
Sep 18, 2023 -

AutoNation Ford Amherst responded

Hi Joseph, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

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