Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

AutoNation Ford Amherst - Service Center

Amherst, OH

4.7
374 Reviews

374 Reviews of AutoNation Ford Amherst - Service Center

Sort by
September 14, 2023

I'm currently leasing my 4th explorer. I love this model car and Autonation has made it easy to be a loyal customer. And my salesman Jesse has always come through for me. More

by Mimi81356
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Sep 18, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

September 13, 2023

They do a great job , question me about any potential problems with my car. And bring me up front price for any repairs. More

by peabody830
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kaitlin dawes
Report | Print
Sep 17, 2023 -

AutoNation Ford Amherst responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 31, 2023

Friendly, knowledgeable, timely, clean location, friendly, knowledgeable, timely, clean location. Friendly, knowledgeable,timely, clean location. More

by Lindaburrows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Report | Print
Sep 04, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

August 24, 2023

They started work on my car as soon as I got there, I was not waiting long. More

by mrphill58
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't remember her name
Report | Print
Aug 29, 2023 -

AutoNation Ford Amherst responded

Hi there, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!

August 23, 2023

Jessica is one of best service managers I,ve ever dealt with at a dealership.Will be back for other services More

by tegerber
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica Mathis
Report | Print
Aug 29, 2023 -

AutoNation Ford Amherst responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2023

Jessica Mathis Is awesome at her job, she goes out of her way to service the customer. I most say the mechanics do make sure that you get your vehicle back clean. More

by Dtrout
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessica
Report | Print
Aug 25, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 21, 2023

Everyone from the dropping off of the vehicle to the picking up of the vehicle was excellent service More

by tkoontz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp
Report | Print
Aug 25, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 18, 2023

I took it in for service for (2) issues but ended up getting the recall for my vehicle taken care of at the same time. All (3) issues were fixed in less than 5 hours. Fast, friendly and courteous. More

by jeremy.mitter
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Vanantwerp
Report | Print
Aug 28, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 18, 2023

Incredible service by Shawn and the service Dept. They quickly got me in and helped with a recall issue. I choose to drive 45 mins each way to this location because I trust them so implicitly. More

by matt_mcquerry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Report | Print
Aug 28, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

August 16, 2023

Really good with communication and process of repairs. Frank was very thorough with keeping up to date More

by rachelyoung330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Frank sirse
Report | Print
Aug 19, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need help, just give us a call. Happy motoring!

1
...
4
5
6
...
38