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AutoNation Ford Amherst - Service Center

Amherst, OH

4.7
374 Reviews

374 Reviews of AutoNation Ford Amherst - Service Center

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August 14, 2023

They had my car fixed in a few hours. Fixed everything well and gave me a car wash to. More

by henderson4387
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Treated me well
Aug 18, 2023 -

AutoNation Ford Amherst responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

August 13, 2023

Great service. Bought several cars from them in the past. Great dealership. Friendly and exceptional customer service, More

by d
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn
Aug 16, 2023 -

AutoNation Ford Amherst responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 09, 2023

No waiting politely listened to my concerns answered all my questions. Was very happy with the service. More

by sharonmillerohio
Recommend Dealer
Yes
Employees Worked With
Five star young man Kaitlyn was off
Aug 11, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Please don't hesitate to reach out if there's anything additional we can do for you.

August 07, 2023

I had a good experience with my sales representative,he helped me order and set up my new truck More

by rajames1030
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Lee
Aug 11, 2023 -

AutoNation Ford Amherst responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Amherst. If you ever need help, just give us a call. Happy motoring!

August 01, 2023

This by far one of the better experiences I've had with a dealership. Everyone I spoke with in the Collision Center was always helpful, courteous, even when I was panicked. Frank Sirse emailed me updates ab More

by Julie Serenari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ed, Frank, Larry
Aug 07, 2023 -

AutoNation Ford Amherst responded

Hi Julie, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

July 28, 2023

I had battery problems on a Sunday night. Had my car dropped off with no notice and they took care of my car Monday. I was svery appreciative. Very professional and pleasant to work with! More

by Diane
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn VanAntwerp service writer
Jul 31, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

July 22, 2023

My calls were returned quickly. Shawn communicated with me every step of the way. The intake person (can't remember her name) was very professional. More

by jm3torres
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn, intake person
Jul 26, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 20, 2023

Service department got my truck in promptly, diagnosed the problem and had it back in 2 working days More

by Alancaudill1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn and Ronnie
Jul 24, 2023 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 20, 2023

Very courteous and always ready for customers upon arrival. They make each customer feel important that their issue is the only one at that time. More

by Buddyboy05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean
Jul 25, 2023 -

AutoNation Ford Amherst responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 19, 2023

I made a call early Friday morning they were able to get me in before lunch same day and repair was done by 4pm. Fast, courtesy service and I was back on the road. More

by dougnickolette
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
Jul 26, 2023 -

AutoNation Ford Amherst responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Amherst! Don't hesitate to call us if you ever need anything. Be safe on the road!

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