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AutoNation Ford Frisco - Service Center

Frisco, TX

4.4
875 Reviews

875 Reviews of AutoNation Ford Frisco - Service Center

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September 18, 2025

I rate Auto Nation Ford a good dealer. The turn over rate of people is rather high. More

by zittaucheese
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jamie
September 16, 2025

Excellent service. My Service Tech was helpful and honest. Good communication from start to finish. More

by hammil
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar C.
Sep 23, 2025 -

AutoNation Ford Frisco responded

Hi, we are very happy to have provided you with such a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

September 15, 2025

Obi was great. Very easy to work with and didn’t try to recommend unneeded or unwanted services. He even made sure my car was clean and fully ready to be picked up More

by KicksRM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Obi
Sep 16, 2025 -

AutoNation Ford Frisco responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Ford Frisco! If you ever need help, just give us a call. Happy motoring!

September 09, 2025

Great service advisors which take the time and effort to listen to your situation and react in a timely manner. Great place to take your vehicle. More

by Scott C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mccaffrey
Sep 10, 2025 -

AutoNation Ford Frisco responded

Hi Scott, we are very happy to have provided you with such a positive experience! If you ever need help, just give us a call. Happy motoring!

September 09, 2025

Naomi and Lori were exceptional to wok with, I loved it. I will definitely be back. More

by taylor2454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Naomi and Lori.
Sep 11, 2025 -

AutoNation Ford Frisco responded

Thanks so much for the warm recommendation of the team here at AutoNation Ford Frisco. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

September 01, 2025

I took my Expedition in for a recall issue. The service team member was unfamiliar with the process. Provided wrong info about obtaining a rental car. The service department missed their goa More

by taylor1547f
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Josh, service manager and the dealership manager.
Sep 04, 2025 -

AutoNation Ford Frisco responded

Hello, thank you for taking the time to leave us feedback. Our General Manager would really like to help turn your experience around. If you would be willing to give us another chance, please contact our GM at (972) 763-5523 to discuss what we can do to help.

August 30, 2025

Autonation Frisco took care of everything to transport and have repairs completed in record time More

by fltsim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tracey and Derek Golightly
Sep 03, 2025 -

AutoNation Ford Frisco responded

We appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

August 30, 2025

I am thankful for great experience at Autonation Ford Frisco. Starting with friendly staff specially Trinity and Trey, clear communication, for honesty, excellent customer service, fair and transparent p More

by msliliana@hotmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Trinity and Trey
Sep 03, 2025 -

AutoNation Ford Frisco responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Frisco. Don't hesitate to call us if you ever need anything. Be safe on the road!

August 22, 2025

Friendly and knowledgeable staff. Service department is first class and communicates the status of your vehicle. More

by Michaelcox.dcs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua
Aug 25, 2025 -

AutoNation Ford Frisco responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

August 21, 2025

I enjoyed working with Oscar, he was very professional and experienced at his job. He explained the whole process to me where I understood what he was talking about. I would highly recommend Auto Nation More

by c.jonesme711
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Aug 25, 2025 -

AutoNation Ford Frisco responded

Hi, we are pleased to hear you had such a positive experience with us. We appreciate your recommendation of AutoNation Ford Frisco and we hope to be of service again in the future.

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