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AutoNation Ford Gulf Freeway

Houston, TX

4.4
962 Reviews
AutoNation Ford Gulf Freeway is the premier destination for all things Ford in the Greater Houston area, and is one of the largest Ford dealerships in Southeast Texas. Located in Houston, our dealership is proud to serve residents from Houston, Katy, Spring, and the entire Harris County area. From the latest new Ford vehicles for sale, to our extensive used inventory, AutoNation Ford Gulf Freeway has it all. Visit our website to learn more, and schedule a test drive today!
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12227 Gulf Freeway

Houston, TX

77034

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Showing 962 reviews

September 12, 2022

Mikayla had me in and out of service within 24 hours of a safety recall. Super responsive on text messages and very nice. More

by dan4929
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Madrid
Sep 16, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us. Feel free to stop by if you ever need any more help.

September 12, 2022

Excellent service with a quick turnaround. Alex Fuentes kept me up to date on progress so pick up could be as soon as possible and also coordinated a pick up shuttle so I didn’t have to find a More

by William
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
Sep 14, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

September 11, 2022

Im very impressed with the crew from Auto Nation Service Department. The appointment was fast and notify immediately my vehicle was ready for pickup. The staff was friendly and managers very professional. More

by Irmalopeztx
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Managers/ Employees
Sep 15, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, it is great to read such wonderful comments about your experience with us! We always strive to provide personable and excellent customer service. Thank you for the review!

September 09, 2022

Price was fair. Not pushy. Gio and Hugo were great. Will go back. Thank you. More

by zacharymadar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio and Hugo
Sep 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 09, 2022

The service department is awesome Jose knows just what to do. My car was ready fast ! More

by Tajakka
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you so much for being one of our valued guests and we look forward to your next visit!

September 09, 2022

The people I worked with were fair and professional. Would go back for my next vehicle. More

by Landon
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan
Sep 13, 2022 -

AutoNation Ford Gulf Freeway responded

Hi, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

Drove in with no appointment and they were able to perform my 25,000 service within three hours. Very good service, however, the people that answer the phone when you call and try to make an appointme More

by willybarnett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
3144 Alex Fuentes
Sep 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 08, 2022

Jose was an excellent he helped me so much with my vechile answered all my questions n he always returned my calls. Thank u so much for your help n for all the people thay were involved. Mechanics who More

by Maggie77011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose
Sep 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Ford Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

September 08, 2022

Great service advisor quick service. I always have a good experience at this dealership. A+ More

by bleuevade1988
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex
Sep 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

September 07, 2022

Extremely fair pricing. No dealership fees. (I was seeing 4-8k at others). Everyone was honest and not pushy. More

by zacharymadar
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gio and Hugo
Sep 12, 2022 -

AutoNation Ford Gulf Freeway responded

Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Take care!

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