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AutoNation Ford Gulf Freeway - Service Center

Houston, TX

4.7
471 Reviews

471 Reviews of AutoNation Ford Gulf Freeway - Service Center

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July 12, 2025

Mike was great to work with and made sure my car got what it needed and back to me by the end of the day. More

by Sal
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Ramirez
July 09, 2025

Friendly and work hard to make sure your vehicle is serviced fast and correct. Alex great service writer More

by hoff225
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex
Jul 13, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, we appreciate you taking the time to leave us a response! Feel free to stop by if you ever need any more help.

June 30, 2025

AutoNation Gulf Freeway has been my Dealership for the past 5 years and I get the absolute best Service there. The Staff in the Service Department does a Fantastic job at servicing all of my vehicles and More

by jboogie1289
Recommend Dealer
Yes
Employees Worked With
Angelina Dong
Jul 01, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

May 31, 2025

Jyles did a great job as usual. Communicated and kept me updated as repairs were being performed. More

by Cglaze10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jyles Hill
Jun 04, 2025 -

AutoNation Ford Gulf Freeway responded

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 13, 2025

My representative was Jose C. He was amazing. He set up my services for me to have my car diagnose. He also set up a pick up and a delivery for me at my convenience. The process t More

by Silver bullet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose C and Andy
May 16, 2025 -

AutoNation Ford Gulf Freeway responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 12, 2025

Very professionals, since when I arrive 'till i get the message telling me; READY" I was drinking a coffee.. I suggest adding cookies or muffins. More

by josenavaher
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex Fuentes
May 16, 2025 -

AutoNation Ford Gulf Freeway responded

Hello, it means so much to us that you chose our dealership! If you need more help, our team is available to talk -- safe travels!

September 10, 2024

I was able to get help right away. And I love the waiting room. I wasn’t uncomfortable at all and they kept me updated on things about my car. It was also very clean. More

by chavez.sabrina23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Campuzano
Sep 13, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

August 26, 2024

Great service from Jose. Respectful and professional service from him and constant attention is paid through out the time I was there. More

by Chris
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose C
Aug 31, 2024 -

AutoNation Ford Gulf Freeway responded

Hi Chris, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Drive safe, and we'll see you on the road.

July 05, 2024

I took my vehicle for a diagnosis test and experience poor communication from representatives. Waste of costumers time and money. Ford AutoNation had my vehicle for 6 days to just give me error codes tha More

by zereprm_89
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Adam
Jul 07, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, we are deeply disappointed by your experience at AutoNation Ford Gulf Freeway. We'd like the opportunity to make this up to you, so if you're willing, please contact our General Manager at (713) 489-2089. We hope to hear from you.

June 25, 2024

I’ve always had a great experience, with both sales and service at Autonation Ford Gulf freeway. Staff is friendly, professional and always very responsive! More

by kindalwilson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Peachy
Jun 26, 2024 -

AutoNation Ford Gulf Freeway responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help.

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