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AutoNation Ford Jacksonville - Service Center

Jacksonville, FL

4.3
594 Reviews

594 Reviews of AutoNation Ford Jacksonville - Service Center

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March 25, 2022

Excellent work and everyone that works there is always pleasant and professional. I have been going here for years. More

by njfwein
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ora
Mar 30, 2022 -

AutoNation Ford Jacksonville responded

Hi, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

March 24, 2022

I brought my Ford F150 in for service. the staff were very courteous and the waiting area was very clean and comfortable. My service was completed in a timely manor and the entire visit w More

by s.c.bauer
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Jennifer
Mar 29, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

March 24, 2022

Excellent service and no pressure repair work … Stephanie is always the best to work with . More

by msolano1957
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephanie
Mar 29, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are very happy we could provide you with a positive experience! If you ever need help, just give us a call. Happy motoring!

March 23, 2022

The service department did a great job. Ora, my service rep, kept me informed on everything going on and was great to work with. More

by Satisfied Customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ora
Mar 26, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your kind review; we are happy to pass along your comments to Ora and the team here at AutoNation Ford Jacksonville! We always strive to provide personable and excellent customer service. Thank you again for the review!

March 22, 2022

A friendly dealership with help when asked and a clean environment. Will visit it again. More

by Verndavis08
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Edwards
Mar 26, 2022 -

AutoNation Ford Jacksonville responded

Hi, we are pleased to hear you had such a positive experience with us. If you need more help, our team is available to talk -- safe travels!

March 21, 2022

They are efficient and friendly. Even though they are needing more workers, they are fairly timely. They could offer more services with the oil change such as washing your car or at More

by Yrofsaints
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Mar 25, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

March 21, 2022

Service manager and service team all do a great job. Have always been upfront and fair. More

by Ss0041
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Padgett
Mar 25, 2022 -

AutoNation Ford Jacksonville responded

Hello, it means so much to us that you chose our dealership! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

March 20, 2022

This was my first experience with this dealership and it was for an oil change. I feel they were able to set an appointment within a few days which I appreciate. When I arrived for my appointment I was chec More

by olivia13.rc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Betty Edwards
Mar 23, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for your positive review. We're happy to have been of service to you. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

March 18, 2022

Everyone that I spoke with was very friendly and helpful. They were also quick and let me know as soon as possible what was going on with my car and even explained what it meant for the wellbeing of my car l More

by SarahAnne
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Mar 23, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. Feel free to stop by if you ever need any more help.

March 17, 2022

Jessica I the service department is awesome! ! She is a shining star with exceptional customer service More

by dexb58
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessica Henry
Mar 22, 2022 -

AutoNation Ford Jacksonville responded

Hi, thank you for taking the time to share your feedback with us. We always strive to provide personable and excellent customer service. Thank you again for the review!

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