AutoNation Ford Jacksonville - Service Center

Every visit for service that I've had over the last 11 years, including the most recent, at this dealership has been completed (correctly!) as scheduled. Your customer care advisor, Susan Gunnell has bee years, including the most recent, at this dealership has been completed (correctly!) as scheduled. Your customer care advisor, Susan Gunnell has been my point of contact for the last several years. She has been the best, courteous, knowledgeable, and efficient advisor I've ever met. Thank you. More

Honest mechanics are a rarity nowadays. My issue was a clicking sound from right front axle when I turned, which I assumed to be the CV joint. Scott was thorough on his evaluation of my issue by putting m clicking sound from right front axle when I turned, which I assumed to be the CV joint. Scott was thorough on his evaluation of my issue by putting multiple eyes and ears on the problem, and then tried to have me replicate the issue, which had stopped a week prior to my arriving for my appt., unfortunately (or fortunately depending how you wanna see it). His ethics showed through and he didn’t feel it right to charge for an issue they couldn’t find. Car maintenance is pricy anywhere you go, but at least here you’ll know what you’re having fixed was needed and you won’t feel scammed. More

Friendly staff, took care of my truck and showed me what needs to be corrected so I feel safe while on the road. A+++. needs to be corrected so I feel safe while on the road. A+++. More

Fast easy service with friendly service advisors. Dropped off in the morning and ready when promised. off in the morning and ready when promised. More

The customer service is outstanding and the repair shop always does a great job. Never had to take my vehicle back for the same repair. Always done right the 1st time everytime. The staff is very friendly always does a great job. Never had to take my vehicle back for the same repair. Always done right the 1st time everytime. The staff is very friendly and very professional. I would definitely reccomend this dealership to anyone I meet. AutoNation For good work!! More

Fast easy service with friendly service advisors. Dropped off in the evening and ready when promised. off in the evening and ready when promised. More

Very good service experience. James has a great group, they go out of there way to help me get in and out and solve my problems. I am getting disappointed with the price of service here just for an oil c they go out of there way to help me get in and out and solve my problems. I am getting disappointed with the price of service here just for an oil change! More

Great service….. will recommend to friends. On time delivers. Set expectations and then exceeded them. Best fast friendly service. I will be back. delivers. Set expectations and then exceeded them. Best fast friendly service. I will be back. More

Friendly and great personnel, at the moment I showed up they were very attentive. Thanks they were very attentive. Thanks More

Great customer service, personnel attention to detail for my service was outstanding, this particular truck is one of three we have you service, always a great job, thank you. my service was outstanding, this particular truck is one of three we have you service, always a great job, thank you. More