AutoNation Ford Jacksonville - Service Center

I drive by the Ford dealer at Regency to come to AutoNation because of the outstanding service I can get my vehicle serviced when needed without making an appointment weeks in advance and the parts AutoNation because of the outstanding service I can get my vehicle serviced when needed without making an appointment weeks in advance and the parts, etc are always avaialble on a same or next day basis. Stephanie is fantastic! More

The dealership is well run. I especially like Susan who always is good at answering your questions and getting the right services for me.👀💕😉👍🏻 always is good at answering your questions and getting the right services for me.👀💕😉👍🏻 More

Great work and customer service. Provided in detail the diagnosis and service that was needed to fix my vehicle. diagnosis and service that was needed to fix my vehicle. More

Susan has been my Service Advisor for many years. She has given me great advice throughout the years. I trust her implicitly! With the exception of once installing new windshield wipers incorrectly, in 21 ye given me great advice throughout the years. I trust her implicitly! With the exception of once installing new windshield wipers incorrectly, in 21 years of service on 3 vehicles, I have always left the dealership completely satisfied! More

The people are wonderful and so efficient at the service desk. Very informative when giving information about your service. desk. Very informative when giving information about your service. More

Great work found a issue on going and corrected with a discount!! great service thanks!! discount!! great service thanks!! More

The service, as usual, was exceptional and timely. Special mention goes to Miss Stephanie McGuire in the Service Department who kept me informed as the service was being completed, Special mention goes to Miss Stephanie McGuire in the Service Department who kept me informed as the service was being completed, More

Stephanie in service was friendly and efficient. Repairs were done right away and efficiently. Facilities were attractive and clean. were done right away and efficiently. Facilities were attractive and clean. More

It was a good experience at the service center. Susan was very helpful and accommodating. very helpful and accommodating. More

Poor dealership. I brought my vehicle in for airbag recall. Technician nicked panel and caused it to be slightly loose. Told new panel was ordered and should arrive 7 to 10 days later and I would rec recall. Technician nicked panel and caused it to be slightly loose. Told new panel was ordered and should arrive 7 to 10 days later and I would receive a call. Over three weeks later, no call. I also asked for transmission to be checked as it was slightly sluggish going from first to second gear on occasion. All I heard was age of vehicle replacement recommended. I asked about flush, but was told it won't do any good due to age of vehicle. I will never purchase or service a vehicle thru business again. More