AutoNation Ford Jacksonville - Service Center

Great dealership and service. Only problem they can’t seem to get a clear decent camera for this truck. Cloudy and not clear is what I have. Pixels not what they should be. GMC and Lincoln do a much bett seem to get a clear decent camera for this truck. Cloudy and not clear is what I have. Pixels not what they should be. GMC and Lincoln do a much better job. More

High quality team took my concerns into service happy with results look forward to continuing relationships with results look forward to continuing relationships More

I was told that the repair could not be do a dealership. I have to take to a body shop repair. I have to take to a body shop repair. More

This service visit was handled by Susan Gunnell, who has handled the last few visits. She is the most professional, honest, and knowledgeable rep I've EVER met. The completed service and recommendations fo handled the last few visits. She is the most professional, honest, and knowledgeable rep I've EVER met. The completed service and recommendations for future service led me to believe that my truck will be 'healthy' for a long long time. You are fortunate to have her as a service manager. Thank you! More

Appointment for service on time , happy withservice, did all I wanted done,advviced me on a few things to be done at future services, did all I wanted done,advviced me on a few things to be done at future services, More

Stephanie was awesome and service time was great. I asked for car to be ready by a certain time and it was! asked for car to be ready by a certain time and it was! More

It is a very pleasant experience to bring my cars in for service. From the call to make an appointment to actually being at Auto Nation for service, it’s organized and prompt. The personnel at Ford get the service. From the call to make an appointment to actually being at Auto Nation for service, it’s organized and prompt. The personnel at Ford get the job done hassle free. More

Rachel was great. Very professional. Will recommend.to all my friends. Hope you’re Paying your employees will because agents as good as Rachel but hard to come by. all my friends. Hope you’re Paying your employees will because agents as good as Rachel but hard to come by. More

Kevin Ross is amazing. Courteous. Helpful. Honest. Prompt and thorough. Responsive. He did not rush us. and thorough. Responsive. He did not rush us. More

Jessica in customer service is awesome! I always feel like she is looking out for my best interest. like she is looking out for my best interest. More