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AutoNation Ford Wolfchase

Memphis, TN

Overview
Reviews
Vehicles
4.7
977 Reviews
AutoNation Ford Wolfchase is the go-to place for Ford vehicles and service in Memphis. Located in northeast Memphis near the Wolfchase Galleria, our dealership serves residents from the entire Memphis area. From the latest new Ford cars, trucks, and SUVs for sale, to our extensive used inventory, AutoNation Ford Wolfchase has it all. Visit our website to learn more, and schedule a test drive today!
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7925 Stage Road

Memphis, TN

38133

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Showing 977 reviews

February 08, 2022

Left plastic on seats and paper in vehicle. Didn't clean behind themselves after working. More

by Nikkiuom
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Brittany
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Feb 11, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to leave us feedback. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (901) 209-1257 to discuss what we can do to help.

February 08, 2022

Everyone was so nice ask for HQ he is the best salesman made things so easy for me before ever going to the dealership. More

by Sexyred949
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Herman /HQ
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Feb 11, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

February 08, 2022

Gary, Lee, Shelby, and Nick know how to take care of customers. All very awesome More

by cneal429
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gary
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Feb 11, 2022 -

AutoNation Ford Wolfchase responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! We always strive to provide personable and excellent customer service. Thank you again for the review!

February 08, 2022

The work performed was completed within the timeframe given but we had to wait 2 months to get an appointment. My 2015 Transit Connect had two recalls along with an oil change and new wiper blades. I am More

by thetaxman01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Barbara Maxey
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Feb 11, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

February 05, 2022

Everyone was professional and very courtesy. I went for a recall that took 6 months to get an appointment. Was going to wait upon arrival was told would take at least 2 day due to limited staffing. I was pho More

by Tbswinrow
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed
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Feb 08, 2022 -

AutoNation Ford Wolfchase responded

Hello, we appreciate you taking the time to leave us this feedback. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

February 04, 2022

Timely and professional service. Some of the service items required outside of the box thinking and approaches. Ongoing More

by Jeff Bernard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brittney, Joseph
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Feb 08, 2022 -

AutoNation Ford Wolfchase responded

Hi Jeff, thank you so much for your positive comments about AutoNation Ford Wolfchase! If you have any further questions, please give us a call. We're always happy to help!

February 04, 2022

The dealership is fine but I do not understand why an oil change takes over 2 hours when you have an appointment. More

by bmaher3931
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Britney
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Feb 08, 2022 -

AutoNation Ford Wolfchase responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

February 04, 2022

The service they provide has been good every time I've gone there. Thumbs up More

by Rodbrown54
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
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Feb 08, 2022 -

AutoNation Ford Wolfchase responded

Hi, we are pleased to hear you had such a positive experience with us! Don't hesitate to call us if you ever need anything. Be safe on the road!

February 03, 2022

Great customer service! Job was done in a timely manner. I will be going back for my next service. More

by Gemma.washington
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Everyone at the service department
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Feb 07, 2022 -

AutoNation Ford Wolfchase responded

Hello Gemma, we are pleased to hear you had such a positive experience with us! If you need more help, our team is available to talk! Have a great day!

February 03, 2022

Outstanding customer service! I would highly recommend giving Lee a call in the service department for all of your service needs. He was pleasant, professional and kept me informed of the progress. We a More

by AllieMac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee
Report | Print
Feb 07, 2022 -

AutoNation Ford Wolfchase responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help. Have a great day!

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