AutoNation Honda 104 - Service Center
Westminster, CO
1,009 Reviews of AutoNation Honda 104 - Service Center
I needed to get a warranty repair and software update. They scheduled me immediately. Even covered my uber ride to and from my house to wait on the repairs. They scheduled me immediately. Even covered my uber ride to and from my house to wait on the repairs. More
This is a review on the service department. I had a 230 maintenance appointment scheduled. When I showed up, they were unable to do the service because they had too many cars!! I had an actu I had a 230 maintenance appointment scheduled. When I showed up, they were unable to do the service because they had too many cars!! I had an actual appointment. They said there is no guarantee on service as they have no control over how many cars are booked. Very disappointed as I bought my car there AND have 2 free prepaid regular maintenance services. More
Lady kristil helped me with the service that i went 2 days ago. She is really nice with the customers. She went way beyond to help me. Really appreciate for her doing the best customer service. Thank you days ago. She is really nice with the customers. She went way beyond to help me. Really appreciate for her doing the best customer service. Thank you all of the team of autonation honda. More
outstanding customer service, kind, friendly, knowledgeable. Listened to my concerns and requests. I wasn't pushed into having things done to my vehicle that wasn't necessary. Great trait to knowledgeable. Listened to my concerns and requests. I wasn't pushed into having things done to my vehicle that wasn't necessary. Great trait to make customers happy! More
I'm very happy with the service I received at AutoNation 104. I couldn't take my car to them myself because I had to work, so they came to pick my car up at my place of employment and then returned it when 104. I couldn't take my car to them myself because I had to work, so they came to pick my car up at my place of employment and then returned it when it was finished. I call that excellent service! More
This visit was to replace a part that was under recall. It's good that it's now replaced, but as we'd had no difficulty with it before, it's hard to comment accurately on how well the work was done. The se It's good that it's now replaced, but as we'd had no difficulty with it before, it's hard to comment accurately on how well the work was done. The service agent was efficient, spent the needed time with us, and was pleasant even when clearly under stress from the many vehicles arriving on the same morning. If there's a criticism, it's that the scheduling system is not very effective. We were advised up front that though we arrived at our scheduled time of 1030, the vehicle might not be ready until the following day. On the following day, when we went to pick the car up the check-in area was empty, and we understood that there had been almost no cars brought in that day. A good scheduling system would spread out its appointments by day more efficiently. We were, however, kept advised of progress on the work. Since this was a recall repair, we can't complain about the price (zero). We expect to return to AutoNation for future service on this automobile. More