AutoNation Honda Columbus - Service Center
Columbus, GA
597 Reviews of AutoNation Honda Columbus - Service Center
Excellent service. The starter on my 15 year old Honda Element went out - after only 15 yrs! Had it towed in and the service department treated it like it was the most The starter on my 15 year old Honda Element went out - after only 15 yrs! Had it towed in and the service department treated it like it was the most important car on the lot. Near perfect estimate and quick turn around time. THX very much to all and special thanks to John Thompson. More
I bought my Honda Accord from AutoNation in 2009, just when the 2010 models came out. Even at over 13 years old, now, it is still a wonderful car! Nothing has ever gone wrong, although I have always bro when the 2010 models came out. Even at over 13 years old, now, it is still a wonderful car! Nothing has ever gone wrong, although I have always brought it in regularly for service. Now that I'm old and about to stop driving, I'm getting the car ready to give to my grandson, so I had it in for service yesterday. Woo Lee was my service rep, and he was wonderful! So helpful, patient and understanding! He even had them wash my car when they finished the service, and it looks like a new car now. It still drives so well! It has many things that were brand new in 2010, like hands-free telephone, and several then-new safety features -- ALL of which still work just like new! After my service yesterday, I feel like I'm driving a brand new car. Everything was done well and in good time, and Woo Lee was so patient and helpful. My car has never been in for service in any place other than AutoNation (although the name was different in 2010). I admit that when AutoNation took over the dealership, I was not sure that I would be as happy with the service; but I found that they were wonderful, always kind, helpful, reliable -- and they never, not even once, tried to pressure me to buy a NEW car (which I had thought they might do, as mine is so old); but they always listened to me, did the service just as I wanted, made recommendations when I asked, and have kept my car in perfect order all these years. I could not be more pleased with them; and if I decide that I want to keep driving and need a new car, well, I will just go back to AutoNation Honda and buy one from them! And I will ask Woo Lee for his recommendation! More
The service experience was good. The representative was courteous and efficient. The work was completed in a timely manner and the issue was resolved. The representative was courteous and efficient. The work was completed in a timely manner and the issue was resolved. More