AutoNation Honda Covington Pike

I went in just to service my vehicle and left with my dream car. Everyone was polite and professional the moment I walked in. dream car. Everyone was polite and professional the moment I walked in. More

The work took more than a month because the part was in back order. The replacement was costly, as expected. Other than that, the associates were kind and prompt to answer questions. back order. The replacement was costly, as expected. Other than that, the associates were kind and prompt to answer questions. More

The customer service was Exceptional! Mr. William (Bill) Nabors was extremely patient and knowledgeable!! I will definitely recommend Mr. Nabors and AutoNation Honda Covington to my frien Mr. William (Bill) Nabors was extremely patient and knowledgeable!! I will definitely recommend Mr. Nabors and AutoNation Honda Covington to my friends and family! More

We had a great experience at AutoNation Honda. We got a great deal and had great service. We got a great deal and had great service. More

I am happy customer! This dealership offers great customer service! They took great care of me. This dealership offers great customer service! They took great care of me. More

Our salesman Walter at AutoNation was fabulous. The finance guy Carl was great too. No high pressure, great deal, very helpful and informative. Definitely recommend! The finance guy Carl was great too. No high pressure, great deal, very helpful and informative. Definitely recommend! More

Today makes day 78 that AutoNation Honda Covington Pike had my van consecutively. They are unable to fix the air conditioning, it works intermittently. It still doesn’t work. -They replaced the condenser had my van consecutively. They are unable to fix the air conditioning, it works intermittently. It still doesn’t work. -They replaced the condenser 4/14 costing us $940. -They couldn’t duplicate the issue on 4/28. -They didn’t get the van into the shop for 2 days 6/18, couldn’t duplicate the issue. -They didn’t have anyone to look at the van on 7/2 due to the holiday weekend. -They replaced the compressor on 7/16 costing us $748. -They replaced something electrical behind the radio on 7/23. I took the van back on 7/30 for the air not working. Last communication from Honda, Rocky, was 8/15. I got my van back today 10/15 with a cracked windshield. Bonus, the air is still blowing hot. The loaner I was given also got a crack in the windshield that we notified Rocky about on August 15. The new manager, John, said he cannot help me with the refund that old manager, Rocky, told me I would get for the parts they replaced and charged me for that didn’t fix the issue. The new manager said he also could not help me with the crack they put in my windshield despite Honda not having vehicle intake photos. More

Great customer service financial correspondent timely my car beautiful and gas saver overall service great car beautiful and gas saver overall service great More

Trey was knowledgeable and great to work with. The process was the quickest that I have had. The process was the quickest that I have had. More

Their Sales and finance team are excellent. Ms.Rhonda is excellent, helpful and transparent. Thank you Ms.Rhonda is excellent, helpful and transparent. Thank you More