AutoNation Honda Covington Pike - Service Center

This dealership is the worst at calling a customer and communicating with the customer about their vehicle it’s embarrassing how bad they are at call you back. communicating with the customer about their vehicle it’s embarrassing how bad they are at call you back. More

My family has been purchasing Hondas from this dealership since the CRX-SI when we had two of them. Since then, a Pilot, a CRV, two Odysses, and my daughter just purchased a Passport from another dealer. since the CRX-SI when we had two of them. Since then, a Pilot, a CRV, two Odysses, and my daughter just purchased a Passport from another dealer. However, I am very disappointed in the Honda Company because there is a problem with my display screen. Coming back from the east coast, I had no GPS, or any other item in display. After taking it back to the dealer, I left it for repair and after six hours, they indicated it was fixed. However, within three miles of the dealership, the screen went blank. I have driven to Arkansas, places in Tennessee, and Alabama with the display coming on and going off (more going off than on). The Covington Pike manager said it was a problem that Honda was working on. However, that does not make for a happy customer. If this is not fixed soon, I will sell it to someone and buy a different make of automobile. More

Had. An appointment for oil change and tire rotation. Service department did an excellent, friendly, and professional job. An appointment for oil change and tire rotation. Service department did an excellent, friendly, and professional job. More

Very Nice Rep! I'm always notified of status of repairs on my car. People are nice and friendly. I'm always notified of status of repairs on my car. People are nice and friendly. More

Received great care and quick service! I always take my vehicle here for service, and I use my sentinel program for oil changes. They always fill up the fluids and stuff too. Thank you! I always take my vehicle here for service, and I use my sentinel program for oil changes. They always fill up the fluids and stuff too. Thank you! More

My experience with Auto Nation Honda was great. Service Advisor (9505) Ms.Pamela Little has excellent customer service skills.Ms little inspected my vehicle and informed me I needed a wheel alignme Service Advisor (9505) Ms.Pamela Little has excellent customer service skills.Ms little inspected my vehicle and informed me I needed a wheel alignment beside my recall repair. More

Very nice rep. Great service. Thank you so much and we will be back to Honda Great service. Thank you so much and we will be back to Honda More

Excellent service. Very professional when scheduling the appointment over the phone. Prompt service with appointment. Very professional when scheduling the appointment over the phone. Prompt service with appointment. More

Terrell was very helpful with my vehicle, and he understood everything I was saying about my car. He was very friendly and I haven’t experience good customer service like this in a long time. He un understood everything I was saying about my car. He was very friendly and I haven’t experience good customer service like this in a long time. He understand customers need very will Y’all need more people like him he is a great asset to the company Liz this was very friendly and helped out and all the department More

Great job in the service department. Terrell Wilkerson has always done a great job taking care of our service needs for our Honda.Pilot. H Terrell Wilkerson has always done a great job taking care of our service needs for our Honda.Pilot. H More