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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.6
502 Reviews

502 Reviews of AutoNation Honda Covington Pike - Service Center

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December 04, 2021

Great service and excellent customer care. Service was fast and efficient and the staff was very friendly More

by miltondarby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Murphy, Mary Shaffer, Terrance Wilkins, Ervin Herron
Report | Print
Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value. We hope you'll consider us again in the future!

December 03, 2021

Very great service- was greeted immediately. Rachel got my car ready, and I was out the door in minutes! More

by Sarahill448
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Report | Print
Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

December 03, 2021

AutoNation Honda Covington Pike offers outstanding customer service. I choose to come to this dealership versus others in town because of the way I am treated. Terrell Wilkerson always ensures my car More

by AG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Report | Print
Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hello, we are pleased to hear you had such a positive experience with us. It means so much to us that you chose our dealership! Thank you so much for being one of our valued guests and we look forward to your next visit!

December 02, 2021

I am only rating the service department which was wonderful compare to the old service writers. Racheal Smith was great she was very friendly & had a great personality, I will be back because of her More

by Tem1950
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Racheal Smith
Report | Print
Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hi, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Covington Pike. Thank you, and have a fantastic day!

December 01, 2021

Had to bring my truck back 3 times to get it right about my tire pressure. More

by kowens741
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Pam
Report | Print
Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

December 01, 2021

Great customer service friendly staff. Always try to get you in-and-out within a It's reasonable time More

by Danm901
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sydney Thorp
Report | Print
Dec 06, 2021 -

AutoNation Honda Covington Pike responded

Hi, your satisfaction is our top priority. Please let us know if there is anything else we can do for you; we are more than happy to help!.

November 30, 2021

I didn’t have an appointment & they got me in & out in less time than promised. Staff was very pleasant. More

by crazy4regan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Report | Print
Dec 03, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

November 28, 2021

I had a 7:30 apt. for oil change only. I was there for one hour and thirty minutes .I think that was too long for a oil change only. More

by donburnham731
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Pam
Report | Print
Dec 02, 2021 -

AutoNation Honda Covington Pike responded

Hello, thank you for taking the time to share your feedback with us. Drive safe, and we'll see you on the road.

November 26, 2021

Would to see some of the old service back, only new Mike the porter, Zach Maulpin was very good. More

by delmusbigd
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wilkins
Report | Print
Dec 02, 2021 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Dec 03, 2021 -

delmusbigd responded

Always a pleasure to come to Covington Pike Honda, Terrence Wilkins has sold me 4 cars, the service has been doing the maintenance on all of the vehicles I have purchased.

November 25, 2021

Timely service, kept me updated regarding issues. Friendly. Clean and nice spacing of seats allowing for adequate social distancing. More

by KrtH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pamela LittlefieldFriend
Report | Print
Dec 02, 2021 -

AutoNation Honda Covington Pike responded

Hello, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

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