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AutoNation Honda Covington Pike - Service Center

Memphis, TN

4.6
502 Reviews

502 Reviews of AutoNation Honda Covington Pike - Service Center

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November 25, 2021

I had service done on my Honda HRV I had a defective part in my transmission so I needed a whole new transmission. I love the fact that they were able to get the work done underneath the warranty so I didn't More

by loririal1968
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrance Wilkins
Dec 02, 2021 -

AutoNation Honda Covington Pike responded

Hello, we regret your experience with us here, but are glad you brought this to our attention. We strive to maintain excellent business relations at our dealership. Please call our General Manager at (901) 209-1283 to discuss ways we can work towards resolving this issue to your satisfaction. We look forward to hearing from you soon.

Dec 03, 2021 -

loririal1968 responded

I actually called the General Manager twice while my car was being serviced and I never got him on the phone, I left messages both times and he never responded back!!

November 23, 2021

I took my Honda Pilot in for low tire pressure. They took my car back, found a nail and repaired the tire in no time! More

by lauramcnatt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell
Nov 26, 2021 -

AutoNation Honda Covington Pike responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 22, 2021

I loved the young lady I was working with she was very nice an it was fast More

by Kasheawesley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
The young lady who in service
Nov 25, 2021 -

AutoNation Honda Covington Pike responded

Hi Kasheawesley, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

November 22, 2021

Always timely and helpful Zz, ddd ddd ddd ddd ddd ddd Always timely and helpful Zz, ddd ddd ddd ddd ddd ddd ddd ddd ddd ddd More

by shernies1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not known
Nov 25, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. If you ever need help, just give us a call. Happy motoring!

Nov 25, 2021 -

shernies1 responded

As always, great service

November 18, 2021

Service was great. I was able to get a next day appointment to have my problem assessed and fixed. The service department employees have always been most courteous. More

by Belva
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson, Sydney Thorp
Nov 22, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

November 18, 2021

Great and fast services and will be returning to bring my vehicle in for any car services. More

by tsann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Nov 22, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Very friendly and helpful !! Especially Terrell in service department. Super quick service. I highly recommend :) More

by janiemfriedl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell
Nov 21, 2021 -

AutoNation Honda Covington Pike responded

Hi, thanks so much for the warm recommendation of the team here at AutoNation Honda Covington Pike. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 17, 2021

Location was nice and clean.Very professional atmosphere within the dealership.Work was done in a timely manner. More

by Emanning 58@att.net
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Terrell Wilkerson
Nov 21, 2021 -

AutoNation Honda Covington Pike responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2021

The customer service representative was polite and courteous from the moment I entered the dealership. More

by Ffields3405
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Smith
Nov 16, 2021 -

Ffields3405 responded

Rachel was awesome from the moment I entered the dealership until I exited. She exhibited great customer service, polite and asked me did I want my tires rotated. That was not what I had planned, but she was so awesome I agreed. Great asset for Honda 😃

November 11, 2021

Great service, very timely return time and will answer all your questions. Left very satisfied More

by Mohamed
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel
Nov 14, 2021 -

AutoNation Honda Covington Pike responded

Hi, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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