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AutoNation Honda Dulles - Service Center

Sterling, VA

4.6
1,382 Reviews

1,382 Reviews of AutoNation Honda Dulles - Service Center

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June 03, 2024

The online scheduling was efficient. Everyone that I came in contact with was professional and courteous. More

by kevinh_65
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
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Jun 07, 2024 -

AutoNation Honda Dulles responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 31, 2024

The wait is terrible. No sense of purpose. Makes you feel like they are doing you a favor. Terrible customer service. More

by Odessey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Not known
Report | Print
Jun 05, 2024 -

AutoNation Honda Dulles responded

Hello, we strive for 100% satisfaction, and we regret to find out that this was not the case. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (571) 357-3961 to discuss what we can do to help.

May 28, 2024

Very professional customer service. Vehicle was serviced for an extended warranty free of charge that I would not even had known about had they not told me saving me hundreds of dollar More

by jpgaloski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Oscar
Report | Print
May 30, 2024 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

May 27, 2024

Service was timely and efficient. Adam was informative and easily understood. All aspects of this visit were excellent. More

by rmunse
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 29, 2024 -

AutoNation Honda Dulles responded

Hello, we're happy you found our staff to be so supportive during your experience here at AutoNation Honda Dulles. Don't hesitate to call us if you ever need anything. Be safe on the road!

May 25, 2024

Fawad was exceptional. Very profesional and very trustworthy. I will make my appointment with him again. More

by nidyamcclelland
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad
Report | Print
May 27, 2024 -

AutoNation Honda Dulles responded

Hello, we're happy you found our staff to be supportive during your experience here at AutoNation Honda Dulles. If you ever need help, just give us a call. Happy motoring!

May 25, 2024

Friendly, knowledgeable personnel. Never feel like I’m being pressured to have unnecessary work performed. Class operation More

by entwistlejames
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t remember
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May 27, 2024 -

AutoNation Honda Dulles responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need help, just give us a call. Happy motoring!

May 19, 2024

The Service section is helpful and does a thorough job with auto inspections and repairs. More

by TFletch16
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
User ID: castroo1_dms
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May 21, 2024 -

AutoNation Honda Dulles responded

Hello, we are very happy we could provide you with a positive experience! Don't hesitate to call us if you ever need anything. Be safe on the road!

May 14, 2024

The service advisor Fawad and the rest of the staff were very helpful in resolving an extended warranty issue with fuel injectors on my Honda Fit More

by Fit fan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fawad, Scott
Report | Print
May 16, 2024 -

AutoNation Honda Dulles responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

May 14, 2024

Dealership is great and takes care of it's customers. The service folks communicate really well during the service appointment and let you know everything before performing the service. More

by King1y
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
Report | Print
May 16, 2024 -

AutoNation Honda Dulles responded

Hi, thank you for your positive review. We're happy to have been of service to you. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

May 10, 2024

Adam is simply the best when it comes to servicing my Honda Accord, I have working with him for years now. More

by RMR70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Adam
Report | Print
May 13, 2024 -

AutoNation Honda Dulles responded

Hi, your comments keep us motivated and working hard for all our guests! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

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