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AutoNation Honda Lewisville

Lewisville, TX

Overview
Reviews
Vehicles
4.7
1,469 Reviews
As one of the largest Honda dealerships in the North Dallas area, AutoNation Honda Lewisville is your local destination for all new and used Honda cars, trucks, and SUVs. Located in Lewisville, our showroom is just across from the Lakepointe Towne Crossing. With an expansive inventory of both new and used Honda vehicles for sale, and a large selection of other used cars, trucks, and SUVs for sale, we are sure to have the perfect vehicle for you! Check out our website today, or visit our showroom in Lewisville to learn more.
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601 Waters Ridge Dr.

Lewisville, TX

75057

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Showing 1,469 reviews

November 13, 2025

Excellent customer service and the waiting area was clean and comfortable during the wait. We were provided a video from the technician that was very helpful as he showed us needs from our vehicle. More

by J Dawes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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November 09, 2025

Front desk help me to fix car battery issue. Very helpful to understand the problem and fixing it. More

by Vishnu
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nichols
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Nov 11, 2025 -

AutoNation Honda Lewisville responded

Hello Vishnu, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 09, 2025

Excellent service, happy to have brought my vehicle for service, will definitely be coming back for more!! # happy customer # More

by Tino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
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Nov 11, 2025 -

AutoNation Honda Lewisville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 06, 2025

Sales rep was very eager to make a deal. Just like others, when the deal is done, he becomes unresponsive. So Average is best. More

by rjh319
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Muhammad Hussain
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Nov 09, 2025 -

AutoNation Honda Lewisville responded

Hi, thank you for bringing this matter to our attention. If you would be willing to give us another chance in the future, please reach out to our General Manager at (972) 763-5524. We would appreciate the chance to turn your experience around.

November 04, 2025

Love our Local Honda (Auto-Nation) so happy we were able to make another family purchase! The entire process was stress free and all employees were kind, helpful and never pushy! 😁 10/10 would/will/do rec More

by toliver51510
Sales Price Transparency
Trade-in Experience
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Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaiah Novill
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November 03, 2025

Honda Ridgeline first service at 4000 miles. Service was completed within one hour. Oil change and multi point inspection by Honda Technicians. Very nice experience, thank you! More

by Cybex
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Employees Worked With
Fidel Hernandez
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Nov 05, 2025 -

AutoNation Honda Lewisville responded

Hi, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

October 30, 2025

Highly recommend! Felt happy no pressure from the sales team and manager and there was a great selection of cars. Thank you so much we are enjoying our new CRV hybrid. More

by Brahmi444
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yasin Ahmad and Manager
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Nov 03, 2025 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

October 30, 2025

Exceptional customer service and excellent communication the duration my car was being serviced. Everyone has always been amazing anytime I’ve been at the dealership! More

by Leslie.Newton
Service Price Transparency
Workmanship
Service Time
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Recommend Dealer
Yes
Employees Worked With
Cynthia
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Nov 03, 2025 -

AutoNation Honda Lewisville responded

Hi, thank you for your positive review. We're happy to have been of service to you. If you ever need help, just give us a call. Happy motoring!

October 29, 2025

Excelente servicio muy eficiente, gracias por cuidar de nosotros mientras esperamos el arreglo del carro. More

by monica.jazmin345
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fidel
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Nov 02, 2025 -

AutoNation Honda Lewisville responded

Hola, nuestro equipo se dedica a brindar a todos nuestros huéspedes un servicio al cliente excepcional y un trabajo de calidad en el que puede confiar. Siempre nos esforzamos por ofrecer un servicio al cliente personalizado y excelente. ¡Gracias por su reseña!

October 27, 2025

I am writing to express my growing frustration with the lack of responsiveness I have experienced when trying to contact your dealership today. I have called six times throughout the morning. Each time, th More

by Alejandra Paredes
Sales Price Transparency
Trade-in Experience
Purchase Time
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Recommend Dealer
No
Employees Worked With
Bilal Bashir
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Oct 28, 2025 -

Alejandra Paredes responded

This is my original complaint: I purchased a black 2023 Honda Sport from Lone Star Toyota of Lewisville, and unfortunately, my experience has been very disappointing. The vehicle was delivered without the plastic door protectors, without the second ignition key, and with a cracked windshield. I reported all of this on the day of delivery. Mr. Bilal Bashir, the salesperson, was made aware of these issues immediately, yet more than a month has passed and nothing has been resolved. I have not received the replacement windshield, the second key, or the missing door protectors. Despite multiple calls, responses are rare. When we do manage to speak with someone, we are told the parts “haven’t arrived yet,” with no clear timeline or follow-up. This lack of communication and accountability is unacceptable. I was promised updates and callbacks that never came. The service has been extremely poor, and I am now preparing to file a formal complaint.

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