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AutoNation Honda West Knoxville - Service Center

Knoxville, TN

4.8
1,123 Reviews

1,123 Reviews of AutoNation Honda West Knoxville - Service Center

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August 04, 2025

had routine service plus another maintenance item performed... David helped me identify what needs to be done at my next visit also. The receptionist sitting at the front desk was also outstanding. More

by stephen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David, receptionist
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August 01, 2025

Excellent service and customer patience with understanding. Great knowledge in evaluating the problems. Thank you. More

by edbaldwinntx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Charles, service advisor
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Aug 04, 2025 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Feel free to stop by if you ever need any more help.

July 28, 2025

No shuttle service on Saturday is not a good thing for those of us with busy schedules. Jeremiah is a very good advisor. More

by gnride60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremiah
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Jul 29, 2025 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. We'd like the opportunity to discuss this with you. Please reach out to us at (865) 730-0012 at your earliest convenience.

July 25, 2025

Love the Service Dept at Autonation Honda. Daniel, Brad, and the rest of the team do an amazing job! More

by mwegman0803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Lee
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Jul 25, 2025 -

AutoNation Honda West Knoxville responded

Hello, it means so much to us that you chose our dealership! Don't hesitate to call us if you ever need anything. Be safe on the road!

July 21, 2025

Great customer service. Brad was awesome answered my questions and explained things to me— I will continue to be a loyal Honda customer. More

by dianecharest57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad
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Jul 23, 2025 -

AutoNation Honda West Knoxville responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

July 14, 2025

Very nice people to work with ! Junior identified some "right now" issues and some that could wait for a minute. He got two new tires on my car in one (very hot!) afternoon. More

by Chick with a car
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Junior
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Jul 16, 2025 -

AutoNation Honda West Knoxville responded

Hello, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

July 10, 2025

My whole experience from start to finish was an A+. The gentleman that help me set up the appointment to get my repair done to day of dropping off my car everything was a quick and smooth process. The More

by maacah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luke H.
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Jul 13, 2025 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to leave a review for us at AutoNation Honda West Knoxville. We're happy we could meet your expectations! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 20, 2025

Like the new building. The driver who took me to the gym had a lead foot. I walked back to the dealership. More

by papajwm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austen, Joe
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Jun 24, 2025 -

AutoNation Honda West Knoxville responded

Hi, we really appreciate your feedback! Don't hesitate to call us if you ever need anything. Be safe on the road!

June 19, 2025

I came in for an oil change and general inspection check. Nice new waiting area. More

by JDBucks
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin
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Jun 23, 2025 -

AutoNation Honda West Knoxville responded

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

June 18, 2025

What you want me to say? X x x x x x x x x More

by thechinsm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
Report | Print
Jun 18, 2025 -

AutoNation Honda West Knoxville responded

Hi, thank you for the star rating! Don't hesitate to call us if you ever need anything. Be safe on the road!

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