AutoNation Hyundai Columbus - Service Center

Everyone is very nice and knowledgeable. It's very easy to make an appointment, and they always let you know exactly what they're doing and what is needed. They always get approval for anyth It's very easy to make an appointment, and they always let you know exactly what they're doing and what is needed. They always get approval for anything they do, and they're pretty quick. More

They treated me in a professional way. My car still had problems when It was brought back to me but I took it a second time and they fixed it every at to cost because it was covered by the My car still had problems when It was brought back to me but I took it a second time and they fixed it every at to cost because it was covered by the guarantee. More

I always get the best care when I visit AutoNation. We use both Dodge and Hyundai. My appointment with Hyundai was very nice this past week. The Service Advisor kept me informed while I was in the d We use both Dodge and Hyundai. My appointment with Hyundai was very nice this past week. The Service Advisor kept me informed while I was in the dealership and after I went home. More

I was very pleased with the excellent service and the time the service took and I was able to wait for my truck the time the service took and I was able to wait for my truck More

I was pretty impressed with how quickly I was able to drop my car off for service. Larry was not only helpful but very knowledgeable and did a fantastic job of taking note of my car’s issues as well as k drop my car off for service. Larry was not only helpful but very knowledgeable and did a fantastic job of taking note of my car’s issues as well as keeping me informed on the progress of my repairs. This experience has changed 40 years of dreadful feelings I’ve harbored about having to go to a dealer for repairs. More

Justin did a outstanding job very professional at his job. I would recommend him to other people. job. I would recommend him to other people. More

Larry is a wonderful service advisor. Always makes sure my car is taken care of and never gives me any headaches. Greatly appreciated team. Always makes sure my car is taken care of and never gives me any headaches. Greatly appreciated team. More

I brought my car to Hyundai of Columbus on Friday, 12/8. Employees were very nice, even let me sit in their break room so I wouldn't have to hear two TV's and a radio. I told them that I had initially allow Employees were very nice, even let me sit in their break room so I wouldn't have to hear two TV's and a radio. I told them that I had initially allowed a mechanic elsewhere to listen and look under the hood and he said the water pump was going bad. That is exactly what I told the service rep and the mechanic at Hyundai. After 3 1/2 hours they told me everything was fine, that if anything was wrong I'd have warning lights, and that they only needed to replace water in the tank with coolant. How did water get in there? I can only say that nobody but Hyundai has ever performed service on my car. So, I drove home with this awful noise still under my hood, which they had said was normal. The next morning I drove to Columbus, made one stop and drove home. The noise under the hood was loud. I thought about it and after a while I called the sales rep and told him something was wrong. He told me to bring it back. Before I could get there the car ran hot and I had to park and call a wrecker to get me to Hyundai. The part of the water pump that I could see was very loose and wobbly, and they pointed out that the belt was missing. The service rep was nice enough to let me have a loaner but now I'm facing replacement of the water pump, new coolant, and possible damage to the engine. The really sad thing is that I will never again trust the Hyundai mechanics, which also means I won't be able to trust my car. The service rep just called me, 11:20 AM, Monday 12/11, and said he has "discounted" the price of water pump and belt replacement to $700+, nearly $800.00. More

The staff was really nice and informational in regards to my vehicle and the work I needed done my vehicle and the work I needed done More

The parts department is the best. They knew what I needed. Great customer service. Great Knowledge of product They knew what I needed. Great customer service. Great Knowledge of product More