AutoNation Hyundai Corpus Christi - Service Center
Corpus Christi, TX
235 Reviews of AutoNation Hyundai Corpus Christi - Service Center
I left my two cars last week for service, the customer service was very bad, they did not explain to me what maintenance they did and they did not give me paperwork, they did not wash the cars and the att service was very bad, they did not explain to me what maintenance they did and they did not give me paperwork, they did not wash the cars and the attention was very limited. Last year they had very good customer service. I don't know what happened. More
The service was very accommodating to my personal needs. I was given a complimentary ride to and from work, not to mention I didn’t pay a time, the warranty took care of everything. This car company. Stands I was given a complimentary ride to and from work, not to mention I didn’t pay a time, the warranty took care of everything. This car company. Stands zijkkllllllooooooooyhhg More
At the moment you are doing a remodel, and the employees are in a makeshift portable with a lot of distraction and a lot of noise. It was evident that the tension between the employees was high, based on ov are in a makeshift portable with a lot of distraction and a lot of noise. It was evident that the tension between the employees was high, based on overhearing conversations and watching the interaction. (Slightly uncomfortable is how I felt.) I came in for a recall on my Santa Fe. This was the second time I was here for the same recall ,as with the first time ,two hours later my vehicle is ready only to be told it needed another part for the recall. I am very disappointed that I have to come in for a third time.(I live 1 Hour Drive time away two hours round-trip. this recall has been going on for at least eight months. Super disappointing you don’t have the correct things needed to fix your recall. It feels very unprofessional and disorganized. I love my Hyundai not so happy about what’s going on at the dealership at the moment. More
Considering that the dealership is under renovation, my appointment went smooth. However, there was a small glitch when I was checking out. They took care of it immediately, so I was pleased. The glitch is appointment went smooth. However, there was a small glitch when I was checking out. They took care of it immediately, so I was pleased. The glitch is the only reason I didn’t give 5 stars Felt it should have been caught beforehand. More
After driving for an hour to the dealership for an appointment to repair a recall, I am told that they don't have the part in stock. I received excuses that the weather delayed shipments, Covid delay appointment to repair a recall, I am told that they don't have the part in stock. I received excuses that the weather delayed shipments, Covid delayed manufacturing, etc. I had had the appointment for over a month! You would think that would be plenty of time to get in a part for a recall. Also, it would have been a SERVICE if I had received a call to inform me that they had not been able to get the part in to keep me from having to waste time and money. Things did turn out okay since someone else had ordered the part but had not picked it up so "problem solved". There was no courtesy vaccum, etc. This is my 4th Hyundai (a Venue). Unfortunately this dealership's service department is one reason I am loosing faith in Hyundai as a whole. More