AutoNation Hyundai Mall of Georgia - Service Center

My recent visit was, for a person who hates to go get their car serviced, easy, painless, and convenient. I received a text saying service was due. I made the appointment right from my phone. Texts remin their car serviced, easy, painless, and convenient. I received a text saying service was due. I made the appointment right from my phone. Texts reminded me when the appointment was coming up. I was able to drop the vehicle off the night before and received a text when it was ready. That was about as painless as it gets! The service was great. I have been dealing with an ongoing odor issue in the SUV. Along with regular service, they treated that as well. Let's see if the 3rd time treating is a charm. More

The wait time in line was short and the work was completed quickly. Friendly service. completed quickly. Friendly service. More

I brought my Santa Fe to the Hyundai Mall of GA for a factory recall after scheduling an appointment. OMG it was a GREAT experience. They got me in right away, explained the process, did the work in a factory recall after scheduling an appointment. OMG it was a GREAT experience. They got me in right away, explained the process, did the work in a clean environment. Everyone I encountered was very pleasant and helpful. The service advisor Aimee kept us updated thru the entire process. I was very pleasantly surprised at how well everything worked out. THANK YOU. More

Auto nation of mall of Georgia Hyundai needs more train of the service department adviser. It took over two months for the car to be ready within warranty service. Hyundai makes an excellent car and has a of the service department adviser. It took over two months for the car to be ready within warranty service. Hyundai makes an excellent car and has a great warranty. But, Dealership Impression that represents Hyundai had a bad for customers. They don't know how to handle provided warranty service and procedure. Also lack communication within the internal. It was an awful experience, and not recommend It. More

I visited Hyundai Mall of Georgia service department for a new clock spiring and it was the best car dealership service visit I have had in a long time, People make the difference and Ben the service adviso a new clock spiring and it was the best car dealership service visit I have had in a long time, People make the difference and Ben the service advisor handled the entire process perfect. I have another vehicle of a different brand and every time I go there it is hit and miss. Hyundai MOG is my place for my Equus. Thanks again Ben. More

Love bringing my Santa Fe to the Hyundai Mall of Ga location. Those guys are the best! They complete the job in a professional timely manner! I will encourage others to use that location! location. Those guys are the best! They complete the job in a professional timely manner! I will encourage others to use that location! More

Very busy and not get the best attention so they have to try do something about that try do something about that More

I spoke to Justin the day before and was told to "stop by" to get a possible recall issue related to my steering wheel evaluated so the parts could be ordered. I set an appt time for 12:30. I arrived on t by" to get a possible recall issue related to my steering wheel evaluated so the parts could be ordered. I set an appt time for 12:30. I arrived on time, my appt was not in the system I guess because it appeared they did not know I was coming. Amy helped me and she was wonderful. My car went back into the bay so the techs could play around with the steering wheel to determine if the recall issue was correct and then order the part so I could be on my way. I was there for more than an hour when I had to seek Mike H.'s help to find out "what is taking so long?" (since no work was being done, just getting the car info to order the part. Mike checked, got the ball rolling, and another 30 minutes later my car was ready for me to leave. Why did it take 1.5 hours to order a part? I have had good service with Mike H., Justin, and now Amy - but seriously 1.5 hours was too long considering nothing was being done expect turning my steering wheel to hear "the noise" and then ordering a part using my VIN # info. - Justin even diagnosed the problem on the phone with me the day before. Me coming in was just a formality I guess, but 1.5 hours is too much wait time. NOTE: no cars were waiting in the bay when I arrived and there were 2 other "waiters" in the waiting area with me. Did not appear busy. Please AutoNation Hyundai Mall of Georgia service - do better. Also - why isn't everyone at the dealership and service wearing masks? More

Rediculous customer service. Had. My vehicle for a week just to take it for a 6 mile Test drive. They said they found nothing wrong. Had to rent a car for two days when it could have been taken care of t just to take it for a 6 mile Test drive. They said they found nothing wrong. Had to rent a car for two days when it could have been taken care of the very first day I dropped it off after wAitung a month to get an appointment. Never again will I go there More