AutoNation INFINITI Tustin - Service Center

This dealers estimate for service was way out of line. What turned out to be just a simple adjustment was quoted at many hundreds of dollars. We simply cannot recommend their service department. Polite le What turned out to be just a simple adjustment was quoted at many hundreds of dollars. We simply cannot recommend their service department. Polite letters sent to the general manager and service manager went unanswered, so it appears they are not at all interested on investigating a problem and improving their performance. More

I took my car in for warranty service...Steve (I think it was), the service manager, had my car checked out...<br>came back saying that my tint was affecting the problem...<br>but instead of charging me $80 was), the service manager, had my car checked out...<br>came back saying that my tint was affecting the problem...<br>but instead of charging me $80 for labor...he just went ahead and fixed the problem for me... and gave me my keys with a smile...<br><br>now, I went in there pissed about my car, but came back amazed at what happened... I thought the sales dept make returning customers, but I guess in this case, the service dept did the dirty job...<br>oh and i did NOT buy my car at tustin...i bought it at their rival dealer...but they still took me in as a friend... More