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AutoNation INFINITI Tustin - Service Center

Tustin, CA

4.7
272 Reviews

272 Reviews of AutoNation INFINITI Tustin - Service Center

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December 01, 2023

Jeffrey Nguyen is a superb service advisor! He always keeps in touch while our car is in for service, with daily or every other day updates. He listens to our issues & writes them up accuratel More

by Pndwinger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Nguyen
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Dec 04, 2023 -

AutoNation INFINITI Tustin responded

Hi, thank you for your positive review. We're happy to have been of service to you. We always strive to provide personable and excellent customer service. Thank you again for the review!

November 25, 2023

Service was very professional. Representative knew what he was talking about and his recommendation for other applications on my car.. More

by Dwight Moore
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael
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Nov 28, 2023 -

AutoNation INFINITI Tustin responded

Hi Dwight, thank you for taking the time to leave us feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 16, 2023

great customer service! answers all my questions. and very short wait time. keep me updated of car status at all time. More

by p
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
gabriel hernandez
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Nov 17, 2023 -

AutoNation INFINITI Tustin responded

Hi, we are pleased to hear you had such a positive experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

November 10, 2023

Gabriel was outstanding. He accommodating and helpful. I wish there were more of him around in the dealerships. More

by Ali Sepehri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gabriel Paramo
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Nov 14, 2023 -

AutoNation INFINITI Tustin responded

Hi Ali, thanks for your praise and kind comments about our team. If you have any further questions, please give us a call. We're always happy to help!

November 05, 2023

They take great care if your car, address all of your questions. Very customer focused. They want your future business. More

by Psa170
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James
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Nov 07, 2023 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!

Nov 07, 2023 -

Psa170 responded

Thank you for the great service!

November 01, 2023

The front desk are nice and helpful, the technician is good and knowledgeable. Waiting area and amenities awesome. More

by Divine
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I forgot
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Nov 04, 2023 -

AutoNation INFINITI Tustin responded

Hi Divine, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 31, 2023

Chris did a great job! Help me figure out to do with my tires …responsive More

by dgeiger7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
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Nov 02, 2023 -

AutoNation INFINITI Tustin responded

Hi, our staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you need more help, our team is available to talk. Safe travels!

October 26, 2023

Great service and very friendly taking care of business and so convenient destination from home More

by Richard chong
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey
Report | Print
Oct 27, 2023 -

AutoNation INFINITI Tustin responded

Hello Richard, we appreciate you taking the time to leave us a response. Don't hesitate to call us if you ever need anything. Be safe on the road!

October 23, 2023

Joseph provided a high level of outstanding customer service. He was professional, friendly, knowledgeable and helpful. More

by Michael T
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph
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Oct 26, 2023 -

AutoNation INFINITI Tustin responded

Hi Michael, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

October 22, 2023

Joseph presented professionally and went out of his way to ensure that all my questions were answered. The detailing of my vehicle was excellent. I am impressed with willingness of all personnel encount More

by fr.murillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joseph P.
Report | Print
Oct 24, 2023 -

AutoNation INFINITI Tustin responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Thank you so much for being one of our valued guests and we look forward to your next visit!

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